SHAYDEN FERNANDES
Blacktown,NSW
Summary
I am an 18-year-old student studying Sport and Event Management at the University of Technology Sydney. Well equipped with experience within the workforce I wish to develop further skills and portfolio to enable me to build on my current knowledge and expertise.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Target
10.2022 - Current
- Maintained clean and organized work environment to maintain customer safety
- Built strong relationships with customers and colleagues by providing friendly and personable service
- Responded to customer calls and emails to answer questions about products and services
- Collaborated with other departments to guarantee customer satisfaction.
Crew Member
McDonald's
06.2022 - 03.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
- Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.
Factory Production Worker
Guzzi's Pasta
10.2023 - 01.2024
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Maintained high-quality standards in pasta production.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Food Service/Customer Service Team Member
KFC
02.2021 - 12.2023
- Made food according to standard recipes with requested changes for customer satisfaction
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Highschool -
Patrician Brothers College
Blacktown, NSW09.2023
Bachelor of Management - Sport And Event Business
University of Technology Sydney
01.2026
Skills
- Fast Learner
- Ability to Multitask
- Ability to Work in a Team
- Strong Communication Skills
- Problem Solving Skills
- Flexibility and Adaptability
- Collaboration & Teamwork
References
- Joseph Saba, Mathematics Coordinator, Patrician Brothers College, (02) 8811 0300
- Cooper Jones, Shift Superviser, KFC Blacktown Mega Centre, 0421191701
Additional Information
Monday - Evening to Night
Tuesday - All Day
Wednesday - All Day
Thursday - Morning, Evening to Night
Friday - Morning, Evening to Night
Saturday - Afternoon
Sunday - All Day
Timeline
Factory Production Worker
Guzzi's Pasta
10.2023 - 01.2024
Customer Service Assistant
Target
10.2022 - Current
Crew Member
McDonald's
06.2022 - 03.2024
Food Service/Customer Service Team Member
KFC
02.2021 - 12.2023
Highschool -
Patrician Brothers College
Bachelor of Management - Sport And Event Business
University of Technology Sydney
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