Shaylee Berlemon
Hillbank,SA
Summary
Reliable and upbeat within current customer service position. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
Certification
Work History
Customer Service
KFC
Adelaide, SA
5/08/17 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Education - Primary Teaching
University of South Australia
Adelaide, SA11.2025
High School Diploma -
Thomas More College
Adelaide, SA10.2020
Skills
- Customer service
- Great active listening skills
- Coordination within work environment
- Reading comprehension
Certification
- Responsible Service of Alcohol Training - Clear to work (obtained April 2021)
- First aid and CPR certified (obtained September 2021)
referees
Lynda Stewart
VET Coordinator at Thomas More College
Phone: 8182 2600
Michael Houston
Restaurant Manager of KFC Paralowie
Phone: 8280 3723
Timeline
Customer Service
KFC
5/08/17 - Current
Bachelor of Education - Primary Teaching
University of South Australia
High School Diploma -
Thomas More College
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