Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shazz Warren

National Strategic Account Manager
Templestowe Lower,Victoria

Summary

With almost 20 year’s in B2B sales within the titles of Sales Executive, Account Management & Business Development Manager, my consultative approach to solution sales has always established trust with my clients that ultimately result in a win-win solution for my company, clients & myself.

I believe this approach has enabled my longevity in a completive market and my proven & consistent results motivates me to to always be at the top of my game.

Overview

22
22
years of professional experience

Work History

National Strategic Account Manager

The Information Management Group
Melbourne, Victoria
07.2019 - Current
  • Portfolio consisting 120 accounts with 2.5m revenue & 814k GP
  • Working with Pre Sales, Operations & Post sales teams to achieve company goals
  • Consulting with clients to understand needs across various business units to achieve efficiency gain with our other service offering thus increasing share of wallet
  • To date my portfolio has has increased 5% YOY by cross selling our service offerings

Key Achievements

2019

  • Sold & Implement 1st BaaS & TaaS solution. TCV - $125K
  • Digitization Project(Health Records) - on going at 120K pa
  • Digitization Project(HR Records) - on going at 95k

2020

  • IaaS & BaaS local government tender win. TCV - $252K
  • New Business Acquisitions @$5,200 per month
  • Existing Portfolio re signs @ @40k per month

2021

  • New Business Acquisitions @$25k per month
  • Existing Portfolio re signs @ @29k per month
  • Project work totaling $795K

Sales Agent

Kyocera Document Solutions, Kyocera
Melbourne, Victoria
02.2019 - 07.2019
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Managed largest region for organization from initial contact through to closing and servicing.

Personal Carer

Family
06.2017 - 02.2019
  • Time off to look after family

Senior Business Solutions Manager

Forum Group
Melbourne, Victoria
09.2014 - 06.2017
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Developed team communications and information for meetings.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Business Development Manager

RBC
Melbourne, Victoria
04.2012 - 09.2014
  • Identifying new business opportunities through the use of innovative marketing strategies and a commitment to canvassing my territory on a regular basis with detailed use of CRM to ensure all future opportunities are engaged
  • Promoting a positive team environment, counseling staff and overseeing their ongoing training and professional development
  • Managing the after sales process and liaising with our suppliers to ensure that each project was delivered on time, within budget and to the highest standard possible

Master Sales Agent for Melbourne Western Region

Toshiba Corporation
Melbourne, Victoria
02.2010 - 04.2012
  • Coached employees & Sub Agents in successful selling methods and encouraged cross-selling to drive revenue.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Produced contracts, reports, letters, and proposals for clients.

Professional Achievements & Formal Recognition

· Account Executive of the Month (highest achieved monthly sale) on multiple occasions.

· Club 100 status (100% target) with Toshiba for achieving 119% of my revenue target in 2011.

State Sales Manager

EEMS Pty Ltd
Melbourne, Victoria
02.2008 - 02.2010
  • As the State Sales Manager tasked with the responsibility of generating new business opportunities across direct & channel partnerships to successfully deliver on sales and profitability targets across multiple product categories
  • Coordinated sales activities with partners and resellers to identify and close new business.
  • Facilitated channel engagement to support territory sales goals.
  • Supervised sales team of 4 people, stepping in to support employees and deliver smooth sales processes for clients.

Sales Executive

Upstream Print Solutions
Melbourne, Victoria
10.2000 - 02.2008
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Increased sales by offering advice on purchases and promoting additional products.

Professional Achievements & Formal Recognition

· Account Executive of the Month (Nationally within Ricoh 100 Club) (highest achieved monthly sales) on multiple occasions.

· Club 100 status (100% target) for achieving 100% of my revenue target in 2002, 2005, 2006, 2007

Education

High School Certificate -

Epping Boys High

Skills

National accounts management

Account acquisition and retention

Strategic account development

Strategic accounts processes

Network development

Lead prospecting

Systems and software programs

Problem solving strength

Retention strategies

Additional Information

  • Volunteer/Community Work: , Yarraleen Pre School – Community President(2015 – 2017)

Timeline

National Strategic Account Manager

The Information Management Group
07.2019 - Current

Sales Agent

Kyocera Document Solutions, Kyocera
02.2019 - 07.2019

Personal Carer

Family
06.2017 - 02.2019

Senior Business Solutions Manager

Forum Group
09.2014 - 06.2017

Business Development Manager

RBC
04.2012 - 09.2014

Master Sales Agent for Melbourne Western Region

Toshiba Corporation
02.2010 - 04.2012

State Sales Manager

EEMS Pty Ltd
02.2008 - 02.2010

Sales Executive

Upstream Print Solutions
10.2000 - 02.2008

High School Certificate -

Epping Boys High
Shazz WarrenNational Strategic Account Manager