Summary
Overview
Work History
Education
Skills
Timeline
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Shea Hatch

Elanora,QLD

Summary

Dedicated professional with a strong work ethic and adaptability, excelling in fast-paced environments. Now thriving in retail sales. Proven track record of mastering new skills and working effectively both independently and collaboratively. Effective interpersonal skills which help foster collaboration and drive team success, with a focus on embracing new challenges that promote growth and innovation.

Overview

14
14
years of professional experience

Work History

Sales Floor Team Member

The Good Guys
Robina, QLD
06.2022 - Current
  • Maintained consistent sales performance.
  • Developed knowledge about products and sales items to answer customer questions.
  • Engaged in ongoing product training to stay updated on new items and features.
  • Showcased product features to inform customers about benefits and usage.
  • Arranged product displays to boost visual attractiveness and ease of access.
  • Contributed to inventory control through shelf restocking.
  • Worked with team to ensure sales floor remained clean and organized.
  • Executed precise transaction processing via point-of-sale systems.
  • Addressed customer issues with professionalism and empathy.
  • Updated pricing and sales signs to promote merchandise.
  • Assisted customers with product, promotion, and policy information.
  • Boosted sales by suggesting complementary products aligned with customer preferences and budget.

Chef

Halcyon House
Cabarita, NSW
04.2015 - 12.2020
  • Oversaw daily pastry kitchen operations, ensuring smooth workflow.
  • Assisted in planning seasonal menus based on local produce availability.
  • Prepared and cooked diverse menu items using fresh, high-quality ingredients.
  • Developed new recipes while adhering to food safety regulations and standards.
  • Trained junior chefs on cooking techniques and proper food handling practices.
  • Managed inventory, ensuring adequate stock of ingredients for daily operations.
  • Achieved multiple Chef Hats from 2016 to 2020 in the national SMH Good Food Guides Awards.

Head Chef

Darley Street Bistro@Clovelly
Clovelly , NSW
09.2011 - 11.2014
  • Led kitchen operations, ensuring quality and consistency in food preparation.
  • Created seasonal menus emphasizing local ingredients and current culinary trends.
  • Supervised kitchen staff, providing training and support for skill development.
  • Collaborated with suppliers to source fresh produce and high-quality ingredients.
  • Maintained kitchen safety standards and ensured compliance with health regulations.
  • Managed inventory, controlling food costs through efficient stock management.
  • Enhanced dish appeal and flavor through the adoption of new cooking strategies.
  • Created diverse menus and innovative recipes for multiple dish categories.
  • Ensured all areas remained clean and sanitary through regular maintenance activities.
  • Organized special events such as banquets or catering services when required.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.

Education

Cert III - Information, Digital Media And Technology

Kingscliff Tafe
NSW
12-2021

Hospitality Management - Stock Control And Reporting, Recruitment, Training

Eldred Hospitality Management
Melbourne, VIC
08-2010

High School Diploma -

Maleny High School
Maleny, QLD
12-1994

Skills

  • Product knowledge
  • Customer engagement
  • Team collaboration
  • Problem solving
  • Goal oriented
  • Strong communication and interpersonal skills
  • Time management
  • Attention to detail
  • Inventory management
  • Conflict resolution

Timeline

Sales Floor Team Member

The Good Guys
06.2022 - Current

Chef

Halcyon House
04.2015 - 12.2020

Head Chef

Darley Street Bistro@Clovelly
09.2011 - 11.2014

Cert III - Information, Digital Media And Technology

Kingscliff Tafe

Hospitality Management - Stock Control And Reporting, Recruitment, Training

Eldred Hospitality Management

High School Diploma -

Maleny High School

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Shea Hatch