Sheen Kolay
85-87 Reservoir Rd Manoora ,Australia
Summary
Ambitious Job Title offering Number years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
A Hairdresser
Toddies the Barber's Wife
03.2022 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
Sales assistant
Cold Rock ice-cream shop
01.2020 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Certificate II ESL - Adult Migrant Education Program (AMEP)
TAFE Queensland Cairns
Certificate III - Hairdressing
TAFE Queensland Cairns
04.2022
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CDC School Mae Sot TAK Thailand
01.2015
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Mission High School Nu Po Camp Thailand
01.2010
Skills
- Good communication skills
- Friendly
- I am keen to learn new skills
- I speak four languages; Karen, Burmese, Thai and English
- I have a learner driver’s licence
- Hair styling techniques
- Customer service
- Teamwork and collaboration
- Time management
- Stocking and receiving
- Listening skills
- Problem-solving skills
- Exceptional customer service
Languages
Karen
Native or Bilingual
Thai
Full Professional
Burmese
Full Professional
English
Professional Working
Timeline
A Hairdresser
Toddies the Barber's Wife
03.2022 - Current
Sales assistant
Cold Rock ice-cream shop
01.2020 - Current
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CDC School Mae Sot TAK Thailand
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Mission High School Nu Po Camp Thailand
Certificate II ESL - Adult Migrant Education Program (AMEP)
TAFE Queensland Cairns
Certificate III - Hairdressing
TAFE Queensland Cairns
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