Shefali
Melbourne,VIC
Summary
Experience knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Experienced non-medical Care Provider offering years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
1
1
year of professional experience
Work History
Individual Support Worker
Providence Aged Care
10.2023 - 01.2024
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Developed individualized care plans to address specific needs and promote independence.
- Assisted clients in navigating transportation options for increased autonomy in attending appointments or community events.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Communicated effectively with family members regarding updates on client status, concerns, or achievements.
Store Team Member
SUBWAY®Restaurants
12.2022 - 09.2023
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Developed strong relationships with regular customers which increased return visits.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Education
Certificate 3 in Individual Support
International Institute of Education & Training
Skills
- Ability to Lift
- Database Management
- Physical therapy support
- Case Management
- Client Education
- Safety awareness
Additional Information
References
Shareen malik
MANAGER at subway
Phone : +61426428696
EMAIL: Shareenmalik@icloud.com
Ramandeep kaur
Worked as individual support worker
Phone :+61499393130
Email: Rkaur26saraon@gmail.com
JAGJIT KAUR
WORKED as individual support & Disability services
Phone:+61432108880
Timeline
Individual Support Worker
Providence Aged Care
10.2023 - 01.2024
Store Team Member
SUBWAY®Restaurants
12.2022 - 09.2023
Certificate 3 in Individual Support
International Institute of Education & Training
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