Sheila Brito
Manly,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Waitress
New Street Coffee Shop
03.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress
Badde Manners – Australia
01.2022 - 09.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Bluewater
08.2020 - 12.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress
Buttery Coffee - London
05.2017 - 08.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
Education
Associate of Arts - Marketing
FGV
FGV08.2007
Bachelor of Arts - Pedagogy
Federal University of Minas Gerais
Brazil07.2005
Skills
- Wine Service
- Table Preparation
- Billing and Payment Processing
- Menu Presentation
- Buffet Setup and Takedown
- Menu Memorization
- Price Memorization
- To-Go Order Preparation
- Table Setting Arrangements
- Order Delivery Practices
- Food Running
- Special Dietary Requirements
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Waitress
New Street Coffee Shop
03.2023 - Current
Waitress
Badde Manners – Australia
01.2022 - 09.2022
Waitress
Bluewater
08.2020 - 12.2020
Waitress
Buttery Coffee - London
05.2017 - 08.2017
Associate of Arts - Marketing
FGV
Bachelor of Arts - Pedagogy
Federal University of Minas Gerais