Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Waitress
Sheila Brito

Sheila Brito

Manly,NSW

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Waitress

New Street Coffee Shop
03.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Waitress

Badde Manners – Australia
01.2022 - 09.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Bluewater
08.2020 - 12.2020


  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Waitress

Buttery Coffee - London
05.2017 - 08.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Associate of Arts - Marketing

FGV
FGV
08.2007

Bachelor of Arts - Pedagogy

Federal University of Minas Gerais
Brazil
07.2005

Skills

  • Wine Service
  • Table Preparation
  • Billing and Payment Processing
  • Menu Presentation
  • Buffet Setup and Takedown
  • Menu Memorization
  • Price Memorization
  • To-Go Order Preparation
  • Table Setting Arrangements
  • Order Delivery Practices
  • Food Running
  • Special Dietary Requirements

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Waitress

New Street Coffee Shop
03.2023 - Current

Waitress

Badde Manners – Australia
01.2022 - 09.2022

Waitress

Bluewater
08.2020 - 12.2020

Waitress

Buttery Coffee - London
05.2017 - 08.2017

Associate of Arts - Marketing

FGV

Bachelor of Arts - Pedagogy

Federal University of Minas Gerais
Sheila Brito