Shelby Holmes
Parkes,Australia
Summary
Dedicated professional with diverse experience in bar attendance, home care, and dental assistance. Proficient in maintaining clean and safe environments, ensuring compliance with regulations, and delivering exceptional customer service. Holds certifications in first aid, RSA, CPR, and possesses a C class license, and WWCC. Committed to enhancing client satisfaction and well-being through empathy and attention to detail.
Overview
7
7
years of professional experience
Work History
Home Care Worker
Livebetter
Parkes/Forbes, Australia
03.2023 - Current
- Ensure safe, clean living spaces for clients, enhancing autonomy and well-being
- Tailor personal care and support, significantly improving client independence
- Regular welfare checks and empathetic engagement to boost emotional health
- Prepare meals that meet dietary needs, resulting in better health outcomes
Bar Attendant
Leagues Club
Parkes, Australia
12.2023 - 08.2024
- Ensure compliance with state liquor laws, especially for intoxicated individuals and minors
- Maintain a clean, sanitary work environment, ensuring customer safety
- Accurately enter orders into the system and handle various payment methods
- Regularly stock bar fridges to ensure availability of drinks
- Prepare and label bar food, maintaining quality and consistency
- Enhanced customer satisfaction by swiftly addressing and resolving service-related issues
Dental Assistant Trainee
NSW Health
Parkes, Australia
02.2022 - 02.2023
- Performed monthly audits and managed document storage, ensuring compliance with health standards
- Maintained a clean and sanitized work environment, reducing infection risk
- Prepared treatment rooms and dental tools, ensuring readiness for patient care
- Assisted in general chair-side duties, enhancing patient care efficiency
- Handled reception tasks including appointment scheduling and communication with patients
- Managed infection control by adhering to sanitation protocols
Customer Service
KFC
Parkes, Australia
06.2018 - 01.2022
- Handled high-volume food preparation, ensuring timely service and quality standards
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty
- Maintained cleanliness in work areas, contributing to a safe and organized environment
- Restocked beverages, ensuring consistent availability and inventory accuracy
Customer Service
Woolworths
Parkes, Australia
03.2021 - 12.2021
- Provided knowledgeable customer service, creating a positive shopping experience
- Collaborated with staff to enhance service quality and customer satisfaction
- Operated cash register efficiently, ensuring accurate transactions
- Communicated effectively with team members and customers, handled phone inquiries
- Restocked shelves to maintain product availability and store organization
Education
Dental Assistant Traineeship -
NSW Health
Parkes, NSW02.2023
Completed Year 10 -
Lake Munmorah High School
Lake Munmorah, NSW12.2020
Completed Year 7 to Start of Year 10 -
Parkes High School
Parkes, NSWSkills
- Valid C class license
- Valid Working with children check
- Valid RSA
- Valid First aid
- Valid CPR
- Valid Dental assisting certificate
Timeline
Bar Attendant
Leagues Club
12.2023 - 08.2024
Home Care Worker
Livebetter
03.2023 - Current
Dental Assistant Trainee
NSW Health
02.2022 - 02.2023
Customer Service
Woolworths
03.2021 - 12.2021
Customer Service
KFC
06.2018 - 01.2022
Dental Assistant Traineeship -
NSW Health
Completed Year 10 -
Lake Munmorah High School
Completed Year 7 to Start of Year 10 -
Parkes High School