Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Sirmans

Joondalup,WA

Summary

Diligent Cafe Supervisor with strong background in managing daily operations and enhancing customer satisfaction. Well experienced as a barista and in bar work. Successfully led teams to maintain high service standards and streamlined processes to improve efficiency. Demonstrated leadership and problem-solving skills in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Cafe Supervisor

Liberty Cafe and Bar
01.2023 - Current
  • Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
  • Scheduled and received beverage and food deliveries.
  • Resolved and investigated complaints regarding service and food quality.
  • Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
  • Reduced labor costs through efficient staff scheduling while ensuring adequate coverage during peak hours.

Netball Umpire/Coach

Netball WA
09.2020 - Current
  • Promoted good sportsmanship among players.
  • Improved player understanding of the game through clear communication and explanation of rule infractions.
  • Explained and taught regulations and rules to players and coaches.
  • Contributed to the development of junior umpires by sharing expertise and providing constructive feedback on their performance.

Corporate Food and Beverage Attendant

Downer Group
01.2022 - 11.2024
  • POS for food and beverage at HBF Park and PCEC
  • Maintained accurate inventory levels through regular stock checks and timely ordering of supplies.
  • Streamlined food preparation processes for faster service and improved kitchen efficiency.
  • Supported catering events by setting up displays, preparing food items, and serving guests in a professional manner.
  • Facilitated seamless coordination between front-of-house and back-of-house teams, fostering a collaborative work environment that led to improved overall service quality.

Education

Bacherlor - Law

Edith Cowan University
Perth, WA
09-2029

High School Diploma -

Edith Cowan University
Perth, WA
09-2024

Skills

  • Barista experience
  • Bar experience
  • Coffee shop operations
  • Staff training and development
  • Health and safety regulations
  • Food safety compliance
  • Scheduling coordination
  • Menu planning
  • Cafe inventory
  • Point of sale systems
  • Customer engagement
  • Staff management
  • Strong communication skills
  • Efficient multitasking
  • Cash handling proficiency
  • Reliable and punctual

Timeline

Cafe Supervisor

Liberty Cafe and Bar
01.2023 - Current

Corporate Food and Beverage Attendant

Downer Group
01.2022 - 11.2024

Netball Umpire/Coach

Netball WA
09.2020 - Current

Bacherlor - Law

Edith Cowan University

High School Diploma -

Edith Cowan University

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Shelby Sirmans