SHELDEN TAYLOR
Beeliar,Australia
Summary
Experienced in customer service, office processes, and stock take procedures with a reliable demeanor. Eager to learn and utilize organizational and people skills in a fast-paced environment.
Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.
Overview
8
8
years of professional experience
Work History
Beauty Therapist
Beauty on Mends
South Perth
08.2022 - 12.2024
- Maintained a clean, safe, and welcoming environment for clients and employees alike.
- Resolved employee conflicts and maintained a positive work atmosphere through effective communication techniques.
- Increased client retention by implementing loyalty programs and offering tailored promotions.
- Organized special events at the salon, attracting new customers while strengthening existing client relationships.
- Enhanced customer satisfaction by providing exceptional salon services and personalized consultations.
- Managed inventory effectively, reducing waste and ensuring timely product restocking.
Retail
H&M Hennes & Mauritz
Mandurah, WA
04.2019 - 06.2022
- Upheld proper visual merchandising standards on retail floor and windows.
- Participated in ongoing training programs for personal development within the retail industry.
- Contributed to store-wide initiatives aimed at enhancing brand reputation within the luxury retail space.
- Improved bottom-line profits by creating new product penetration and retail market opportunities.
Administration
Solar Power Solutions South West
09.2019 - 06.2020
- Administration role working in a busy environment in order to provide support to the tradespeople
- Providing Customer Service
- Maintaining and replenishing stock
- Greeting Customers
- Housekeeping
- Completing my daily tasks on time
- Providing consistent customer service excellence
- Working in a high achieving team and store
Work Experience - Nursing
Busselton General Hospital
01.2017 - 01.2017
- Work Experience role in a busy Hospital
- Preparing beds
- Attend Medication Check Meetings
- Attend Handover Shift Meetings
- Shadow Nurses in their role
- Compile Patients Breakfast order
- Witnessing Childbirth
- Witnessing a Skin Graft Procedure
Education
Diploma - Beauty Therapy
South metropolitan tafe Mandurah
Mandurah, WA06.2022
St Mary MacKillop Catholic College -
St Mary MacKillop Catholic College
01.2019
St Joesph’s Catholic Primary School -
St Joesph’s Catholic Primary School
01.2013
Georgiana Molloy Anglican Primary School -
Georgiana Molloy Anglican Primary School
01.2012
Skills
- Commitment to Learning
- Communication Skills
- Customer Service
- Teamwork
- Positive Image
- Appointment scheduling
- Hygiene standards
- Salon safety
- Customer service
- Team collaboration
- Cash handling
Certificatesandachievements
- Volunteer Service, 2017 - 2019, 86, St Mary MacKillop College
- Bronze Medallion, 2019
- WACE, Western Australian Certificate of Education
- Senior First Aid Certificate
- SIS20115 Certificate II in Sport and Recreation
- SIS20513 Certificate II in Sport Coaching
- 52831WA Certificate IV in Preparation for Health and Nursing Studies
- RSA Certificate
- Laser safety certification
- Diploma Beauty therapy
Hobbies and Interests
- Fashion/ jewellery/Trends
- Music
- Cosmetic & Beauty
Timeline
Beauty Therapist
Beauty on Mends
08.2022 - 12.2024
Administration
Solar Power Solutions South West
09.2019 - 06.2020
Retail
H&M Hennes & Mauritz
04.2019 - 06.2022
Work Experience - Nursing
Busselton General Hospital
01.2017 - 01.2017
St Mary MacKillop Catholic College -
St Mary MacKillop Catholic College
St Joesph’s Catholic Primary School -
St Joesph’s Catholic Primary School
Georgiana Molloy Anglican Primary School -
Georgiana Molloy Anglican Primary School
Diploma - Beauty Therapy
South metropolitan tafe Mandurah