Shelomi Fernando
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cafe Staff Member
Walawwa- The Bungalow, Sri Lankan Restaurant
10.2023 - Current
- Enhanced customer satisfaction by delivering prompt and courteous service in a fast-paced cafe environment.
- Increased overall efficiency by maintaining a well-organized and clean work area, ensuring smooth operations during peak hours.
- Contributed to the cafe''s positive atmosphere by fostering strong relationships with coworkers and providing exceptional customer service.
- Assisted in increasing daily sales through upselling menu items and making personalized recommendations based on customer preferences.
- Managed cash register transactions accurately while handling money responsibly to maintain balanced tills at the end of each shift.
- Cleaned counters, machines, utensils, and seating areas daily.
Kitchen Assistant
Contemporary Catering
10.2023 - 02.2024
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Collaborated with team members to ensure smooth workflow during peak hours.
Operations Analyst (Virtual)
Health Recon Connect
02.2022 - 07.2023
- Handling account queries and entering various types of billings by designated deadlines to prevent payment delays
- Ensures the collection of current and aged accounts, and provides follow-up as needed
Account Assistant
WRF Holdings Pvt) Ltd
01.2021 - 02.2022
- Maintained updated financial records, prepared reports, and reconciled bank statements
- Prepared bank deposits, general ledger postings, and statements
- Maintained and updated credits and cash collections
Education
Bachelor of Business -
Melbourne Polytechnic
02.2024
Higher National Diploma in Business Administration -
Sri Lanka Institute of Advanced Technological Education (SLIATE)
GCE (A/L) -
Newstead Girls' College
01.2017
GCE (O/L) -
Newstead Girls' College
01.2014
Skills
- Good Communication Skill
- Self-learning skills
- Team player
- Food Safety Knowledge
- Order Management
- Cash handling proficiency
- Cash Handling
Languages
English
English
Timeline
Cafe Staff Member
Walawwa- The Bungalow, Sri Lankan Restaurant
10.2023 - Current
Kitchen Assistant
Contemporary Catering
10.2023 - 02.2024
Operations Analyst (Virtual)
Health Recon Connect
02.2022 - 07.2023
Account Assistant
WRF Holdings Pvt) Ltd
01.2021 - 02.2022
Bachelor of Business -
Melbourne Polytechnic
Higher National Diploma in Business Administration -
Sri Lanka Institute of Advanced Technological Education (SLIATE)
GCE (A/L) -
Newstead Girls' College
GCE (O/L) -
Newstead Girls' College
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