Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Sheridan Compagnino

Point Cook,VIC

Summary

Patient-focused Allied Health Assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring patient quality care, performing assisted exercises and assisting with daily living activities.

Excellent communication and task prioritisation skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

25
25
years of professional experience

Work History

Allied Health Assistant (Placement)

Physio Care & Rehab Services
Moonee Ponds, VIC
09.2023 - 05.2024
  • Assisted in structured therapeutic activities and supportive interactions with patients.
  • Supported Physiotherapists in evaluating patients'' functional abilities and recommending appropriate adaptive equipment or modifications, promoting independence at home settings.
  • Communicated with patients, families, physicians and other healthcare team members about patient care.
  • Facilitated effective communication between patients, families, and healthcare providers, ensuring a holistic approach to care.
  • Created a welcoming atmosphere within the clinic by maintaining a clean space while also attending to the needs of waiting patients.
  • Ensured a safe and clean environment for patients by adhering to infection control policies and procedures.
  • Contributed to increased patient satisfaction by promptly addressing concerns and providing compassionate care.
  • Supported physical therapists in implementing exercise programs, promoting patient mobility and independence.
  • Documented patient information and care activities in electronic health record.

Receptionist Administrator

Life Ready Physio & Pilates
Point Cook, VIC
01.2021 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

Assistant Manager - Reservations, Sales and Marketing

The Colonial Tramcar Restaurant Pty Ltd
Melbourne
01.2007 - 01.2014
  • Reservations inclusive: bookings & email enquiries, customer service enquiries & complaints resolution
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Business Administration (Internship)

The Australian Embassy Japan
Sapporo, Japan
01.2002 - 01.2003
  • Business liaison for high profile -international corporate organisations
  • Responsible for the portfolio of the Sapporo Annual Multicultural Event
  • Developed research skills and planning for local corporate events and trade shows
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Functions Assistant

Stephens Catering Services
Melbourne, VIC
01.1999 - 01.2002
  • Hosted Silver Service functions; weddings, trade shows, corporate events
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Greeted guests in with friendliness and professionalism.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.

Education

Certificate IV - Allied Health Assistant - Physiotherapy

Institute of Health And Nursing Australia
Melbourne, VIC
05.2024

Diploma in Event Management -

Fitzwilliam Institute Group
01.2013

Certificate IV in Business Administration -

Box Hill Institute
01.2009

Bachelor of Arts - Asian Studies / Japanese -

Victoria University of Technology
01.2003

VCE - 1999 Distinctions -

Westbourne Grammar School
01.1999

Drama Graduate -

The National Theatre
01.1999

Certificate III in Commercial Arts (Interior Design & Decoration) -

Commercial Arts Training College
01.2009

Skills

  • Professionalism and Work Ethic
  • Teamwork and Cooperation
  • Self-Motivation and Initiative
  • Infection control measures
  • Patient Confidentiality Practices
  • Communication and Interpersonal Skills
  • Organizational abilities
  • Cultural Competency Awareness

Hobbies and Interests

  • Outdoor adventure sports
  • The Theatre and Movies
  • Gardening

Timeline

Allied Health Assistant (Placement)

Physio Care & Rehab Services
09.2023 - 05.2024

Receptionist Administrator

Life Ready Physio & Pilates
01.2021 - 01.2023

Assistant Manager - Reservations, Sales and Marketing

The Colonial Tramcar Restaurant Pty Ltd
01.2007 - 01.2014

Business Administration (Internship)

The Australian Embassy Japan
01.2002 - 01.2003

Functions Assistant

Stephens Catering Services
01.1999 - 01.2002

Certificate IV - Allied Health Assistant - Physiotherapy

Institute of Health And Nursing Australia

Diploma in Event Management -

Fitzwilliam Institute Group

Certificate IV in Business Administration -

Box Hill Institute

Bachelor of Arts - Asian Studies / Japanese -

Victoria University of Technology

VCE - 1999 Distinctions -

Westbourne Grammar School

Drama Graduate -

The National Theatre

Certificate III in Commercial Arts (Interior Design & Decoration) -

Commercial Arts Training College
Sheridan Compagnino