Sherinne Narain
Sydney,NSW
Summary
Highly driven and proactive HR professional with well-rounded experience in all functional areas of HR, including HR operations, employee relations, team leader
building outstanding business relationships at all levels of an organization. Adaptable to significant change, thrives in highly pressurized environments. Demonstrated track record in directing multi-state/multi-site organizations across the full HR management spectrum. Articulate and proactive, combines a professional and confident approach with excellent interpersonal and relationship building skills. Effective communicator who can concisely convey information at all levels. Works well both independently and as part of a productive team, showcasing motivation and multitasking abilities to meet demanding deadlines while maintaining the highest standards. Key competencies include HR business partnering, leadership coaching and development, team leadership, succession planning and talent management, change management, engagement, compensation and benefits, HRIS systems, ER/industrial relations, and performance management.
Overview
18
18
years of professional experience
Work History
People & Culture Advisory Team Leader
Metcash PTY Ltd
08.2022 - Current
- This role sits within a centralised HR Advisory function, that operates within a high-pressured and collaborative team, that provides support to a wide range of stakeholders and their teams across all aspects of HR and ER related matters
- Responsible for overseeing all HR policy, process and procedure matters and leading, coaching & developing a team of P&C Advisors to ensure ongoing compliance obligations are maintained
P&C Business Partner
Coles Supermarkets Pty Ltd
12.2021 - 07.2022
- Provide business-focused, generalist P&C advice and services, and collaborative partnerships across a client group and undertaking of key P&C projects and initiatives
- Support the P&C function to achieve business objectives and implement systems which support the business
- Provide a senior level of support, guidance and coaching to business leaders in relation to a wide range of organisational, people and cultural issues
- Design solutions to manage risk and achieve business outcomes, whilst ensuring an equitable, reasonable and balanced approach to the needs of team members
Acting P&C Manager
Coles Supermarkets Pty Ltd
04.2021 - 11.2021
- Responsible for proactively leading the People & Culture Team of 4 in the delivery and execution of P&C key national people initiatives
- Support the Site Lead and his Senior Leadership Team by providing guidance and advice to ensure effective execution of the P&C People Plan viz: Performance Management (Calibration & Rem Review), Engagement, Reward & Recognition, Talent Management & Key P&C Projects
P&C Business Partner
Coles Supermarkets Pty Ltd
10.2019 - 04.2021
- Provide business-focused, generalist P&C advice and services, and collaborative partnerships across a client group and undertaking of key P&C projects and initiatives
- Support the P&C function to achieve business objectives and implement systems which support the business
- Provide a senior level of support, guidance and coaching to business leaders in relation to a wide range of organisational, people and cultural issues
- Design solutions to manage risk and achieve business outcomes, whilst ensuring an equitable, reasonable and balanced approach to the needs of team members
HR Consultant (FTC)
BaptistCare NSW & ACT
10.2018 - 05.2019
- The purpose of the role is to work in partnership with the People & Culture team & both the GMs for Home Services, Retirement Living & Residential Care and their senior teams to provide support and advice to their extended teams on a multitude of workforce issues
- To provide the delivery of generalist support on an operational basis across all aspects of HR including industrial and employee relations, performance management
- Coaching, mentoring and supporting regional or /Business Stream managers as required to effectively manage their workforce in line with BaptistCare objectives and best practice
- Identifying regional and Business Stream people priorities and practical solutions to meet business needs
- Implementing BaptistCare/Business Stream HR strategic action plan including attraction, talent management and retention strategies, management development, performance improvement and special projects to meet ongoing business requirements
- Providing proactive expert advice on HR policy and procedures, industrial/ employment legislation, conditions of employment- awards etc
- To ensure legislative and BaptistCare requirements are met
- Researching, developing, implementing and monitoring HR policies and procedures to ensure key stakeholders’ needs are met
- Monitoring and reporting to the HRM & the HR Team on regional and Business Stream people management issues to ensure problems are resolved timely and appropriately
Snr HR Consultant (FTC)
GSK Consumer Healthcare Australia (now HALEON)
08.2017 - 09.2018
- The purpose of the role is to partner with the HR Business Partner and all areas of the Manufacturing & Commercial business to provide assistance and guidance using technical and professional skills/knowledge, on a broad range of Human Resources policies, programs and practices
- Provides a consultancy service that delivers HR best practice and commercially focused HR solutions that support the business in conjunction with other specialist HR functions across GSK ANZ and GSK Global
- Support HR Business Partner in the delivery of key, standardised HR activities
- Provide advice, interpretation and assistance to the business regarding policies, programs and practices
- Participate in cross functional HR activities and work with colleagues and employees on queries referred from elsewhere including Service Hubs
- Provide standardised key HR metrics and insights to / for the business
- Support and assist HR Business Partner to manage and resolve ER/IR issues
- Strive for continuous improvement and better ways of working within the team and the service, processes and information we provide
- Implement new policies, practices and programs to meet organisational needs
- Deliver change projects in line with the Global HR agenda and support a positive employee environment
HR Business Partner NSW/QLD (FTC)
Catholic Healthcare Australia
01.2017 - 08.2017
- The purpose of this role is to work in partnership with both the GMs for Community Services & Residential Care and their senior management teams to provide support and advice on a multitude of workforce issues
- Identify, anticipate and implement proactive people management solutions across NSW & QLD that will impact positively on organisational performance
- To provide the delivery of generalist support on an operational basis across all aspects of HR including industrial and employee relations, performance management
- Assist in maintaining and efficiently utilising the company’s resources whilst managing the implementation of people change and culture initiatives
Employee Relations Case Specialist (NSW/ACT)
Woolworths Limited
09.2015 - 01.2017
- The purpose of this role is to deliver high quality Employee Relations case management services across the Woolworths Division & Group Functions
- Build and Maintain relationships with People Services customers and other HR teams to plan and execute ongoing services
- Build line manager capability in the effective and efficient management of ER/IR matters
- Execute the day-to-day operational delivery of employee relations case management and investigation services across several regions that support Woolworths Employees and Line Managers
- Support and attend key external tribunal hearings where appropriate
- Contribute to developing and maintaining tools and templates ensuring full compliance to legislative requirements surrounding ER cases
- Support the business to respond to claims made against the business across external jurisdictions, such as Fair Work Australia and Human Rights Commissions
- Stay abreast of internal policy and external legislation / trends / cases to provide high quality and accurate advice and support back to the business
- Support and guide the business with industrial disputes and issues outside of the bargaining processes
- Identify continuous improvement opportunities for the overall service and ER health across Woolworths through monitoring service performance and ensuring trend analysis of ER cases
- Share learning & knowledge across HR and Business Teams to enhance Employee Relations knowledge and improve employee engagement
- Contribute to managing costs including target savings where required
- Utilise HRIS and Case Management tools to optimise employee relations processes and reporting
- Collaborate with Business Leads, Employee Relations Advisors and HR Partners in policy and process execution
HR Specialist (Projects)
Woolworths Limited
02.2015 - 06.2015
- The purpose of this project was to work with key stakeholders across the Logistics & National Project Teams to implement the plans and initiatives for the transitioning of a new Kronos Payroll System
- Assist with and drive the communication and sharing of best practices across teams (currently 2 Logistics Distribution Centres) to reduce duplication and ensure consistency
- Manage and support key stakeholders (Payroll Clerks, Logistics Managers, etc) through the transition period and act as the middleman between the team on site and the project teams
HR Specialist – Supply Chain/Logistics
Woolworths Limited
04.2014 - 02.2015
- During the HR Transformation, I re-joined the HR Team and was responsible for executing a broad range of HR activities
- In addition, I partnered with the DC Management Team and commenced the site pre-work as required for the transition to the Kronos Payroll System, implementing and embedding new employee data management processes
HR Manager (Secondment)
Woolworths Limited
08.2013 - 04.2014
- This was a great opportunity to take on a standalone HR Leadership role working closely with the Site Lead and her management team to strategically support and manage their teams to achieve key objectives set and improve the overall performance of the SLDC
- Key Priorities: Management of a Payroll Team of 2, Change Management Projects, Negotiations of SLDC EA 2014, Restructure & Redeployment of Transport Team, Employee Engagement, Recruitment, Employee Relations, Learning & Development, Succession Planning
- Successfully supported the SLT and their teams through a significant change piece when the business transitioned to an HRIS system: Success Factors & KRONOS
HR Business Partner NSW/QLD
Asciano Group - Pacific National Rail
01.2011 - 01.2013
- Orchestrating and facilitating Human Resource activities, allocating resources to meet organisational demands
- Liaising and negotiating with the groups frontline management and staff, providing support and direction, overseeing an effective workface engagement program and adherence to HR policies and procedures
- Implementing training and development and general HR initiatives, educating managers and administrators on the best practice of recruitment and selection processes, conducting exit interviews
- Fundamentally responsible for investigating staff grievances and complaints, implementing performance management and remuneration reviews, monitoring and controlling the management of sick and injured staff
- Coordinating and facilitating training and coaching workshops, including induction training, devising and producing job descriptions and evaluations
- Supporting the National HR Manager with HR related projects such as engagement surveys, HRIS updates, workforce planning and company-wide communications, collating and analysing data for monthly reporting
- Selected to represent the Pacific National Rail Team on the Induction Program project team working with extended HR teams across the Asciano Group
- Achieving significant savings in recruitment costs by implementing new recruitment procedure
Senior HR Business Partner
Emerson Network Power Pty. Ltd
01.2007 - 01.2011
- This was a national role, working closely with the HR Director as her 2IC, to provide HR services to the Senior Leadership team and business stakeholders, ensuring compliance with HR related legislative and governance requirements and environmental health and safety guidelines
- Coordinating key projects such as employee engagement surveys and initiatives from inception to completion including managing and delivering staff redundancies, relevant communications, change management and transition workshops and company mergers & acquisitions
- Instrumentally accountable for recruitment, selection and retaining talent, coaching and educating senior management in company recruitment and selection processes
- Orchestrating and facilitating staff induction programs, conducting exit interviews and providing key support in grievance and counselling processes
- Processing salary proposals and reviews, overseeing payroll, working in partnership with the Asia Pacific HR team to arrange Expat and Crown relocations
- Managing, coaching and developing a Team of 2 and implementing initiatives to build a culture that maximises employment engagement, updating and monitoring the HR intranet site
- Acting as a key interface for the group as the OHS Representative in the OH&S Committee, executing safety audits, hazard identification and accident prevention programs
- Counselling employees on all health, safety and workers compensation matters, managing Workers Compensation including Return to Work strategies and the renewal of WC certificates
- Collating data to maintain records of all injuries and incidents in accordance with the legislation and ensuring OHS reporting requirements are completed for submission to Asia-Pacific and USA
- Achieving selection by the HR Director – Asia Pacific, to assist the MD and his team in Singapore with the developing and implementing of HR and OHS policies and procedures
- Receiving invitation to represent the team at the international HR Conference held in Thailand
- Achieving significant costs savings across recruitment and WC premiums
Education
Bachelor of Commerce - Human Resources Management
University of South Africa
01.2004
Certificate 4 - HR Management
Granville TAFE
01.2004
Skills
- Team Management
- Performance Management
- Talent & Succession Planning
- Talent Acquisition
- Compensation & Benefits
- HR Strategy/Projects
- Policies & Procedures
- ER/Industrial Relations
- Coaching & Development
- HR Operations
- Orientation & Offboarding
- Succession Planning
- HRIS Metrics Systems
- Coaching and Mentoring
- Teamwork and Collaboration
- Problem-Solving
Competencies
- HR Business Partnering
- Leadership Coaching & Development
- Team Leadership
- Succession Planning & Talent Management
- Change Management
- Engagement
- Compensation & Benefits & HRIS Systems
- ER/Industrial Relations
- Performance Management
References
Available on request
Industrytraining
- LSI Frontline Leadership Program (Certificate)
- Mercer Accreditation (Job Evaluation)
- Mental Health First Aid (Accreditation)
- Management Essentials - Macquarie University
- ER Training - Minter Ellison Lawyers
- First Line Leadership - BTS Leadership Training
- Success Factors (Cloud-based Human Capital Management System)
- Salesforce (Customer Relationship Management Tool)
- PeopleSoft (Oracle Human Capital Management System)
- INSIGHTS & DISC Program – Personality Profile Assessment
- Job Evaluation – Hays and Mercer Job Evaluation System
- Change Management Fundamentals
- Micro-pay Meridian Payroll System & Preceda
- HRIS – Workday, Affinity, Ultimus & Safetrac – HR & Safety Compliance Systems
- OH&S Cultural Behaviour within the Workplace
Timeline
People & Culture Advisory Team Leader
Metcash PTY Ltd
08.2022 - Current
P&C Business Partner
Coles Supermarkets Pty Ltd
12.2021 - 07.2022
Acting P&C Manager
Coles Supermarkets Pty Ltd
04.2021 - 11.2021
P&C Business Partner
Coles Supermarkets Pty Ltd
10.2019 - 04.2021
HR Consultant (FTC)
BaptistCare NSW & ACT
10.2018 - 05.2019
Snr HR Consultant (FTC)
GSK Consumer Healthcare Australia (now HALEON)
08.2017 - 09.2018
HR Business Partner NSW/QLD (FTC)
Catholic Healthcare Australia
01.2017 - 08.2017
Employee Relations Case Specialist (NSW/ACT)
Woolworths Limited
09.2015 - 01.2017
HR Specialist (Projects)
Woolworths Limited
02.2015 - 06.2015
HR Specialist – Supply Chain/Logistics
Woolworths Limited
04.2014 - 02.2015
HR Manager (Secondment)
Woolworths Limited
08.2013 - 04.2014
HR Business Partner NSW/QLD
Asciano Group - Pacific National Rail
01.2011 - 01.2013
Senior HR Business Partner
Emerson Network Power Pty. Ltd
01.2007 - 01.2011
Certificate 4 - HR Management
Granville TAFE
Bachelor of Commerce - Human Resources Management
University of South Africa
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