Sherrie Oswald
Kingston,Queensland
Summary
Accomplished Postal Transport Officer with a robust background at Australia Post, where I enhanced transportation efficiency and safety standards. strong working relationships, I significantly improved service delivery through strategic problem-solving and effective team collaboration. Skilled in customer service, my adaptability ensured seamless operations across various roles.
Overview
15
15
years of professional experience
Work History
Postal Transport Officer
Australia Post
10.2023 - Current
- Proactively addressed potential challenges and risks within transport operations, implementing mitigating strategies to ensure minimal disruption in service delivery.
- Coordinated efforts with other departments to develop integrated transportation solutions that met the unique needs of each project or client.
- Coordinated emergency response efforts during critical situations, maintaining swift resolution times while prioritizing safety.
- Improved transportation efficiency by streamlining routing and scheduling processes.
Senior Postal Delivery Officer
Australia Post
08.2020 - 09.2023
- Boosted safety standards, conducting regular vehicle inspections and adhering to traffic laws during mail deliveries.
- Collaborated with fellow Postal Delivery Officers to ensure seamless coordination and comprehensive coverage of designated territories.
- Kept abreast of changes in postal regulations or technology advancements that could impact job performance or improve overall efficiency levels within the department.
- Managed high volumes of mail during peak seasons while maintaining accuracy rates in sorting processes ensuring timely deliveries.
Casual Relief Postal Worker
Australia Post
10.2019 - 08.2020
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
- Strengthened relationships with local communities through courteous interactions while delivering their essential correspondence daily.
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Handled large volumes of mail with precision and accuracy, minimizing errors and ensuring timely delivery to recipients.
Administrative Officer
Premier Taxi Management
05.2009 - 10.2019
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Education
Diploma Of Logistics - Transportation Management
Tafe Queensland
Ipswich, QLDSkills
- Transportation Regulations
- Route Planning
- Driver supervision
- Vehicle Maintenance
- Assisting customers
- Handheld Scanners
- Documentation skills
- Managing schedules
- Inventory Tracking
- Documentation Management
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Efficiency and Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Strong Working Relationships
- Dependability and Honesty
- Organizational Skills
- Team Collaboration
- Active Listening
- Customer Relationships
- Adaptability and Flexibility
- Valid Driver's License
- Decision-Making
- Cash Handling
- Customer Support
- Basic Math Skills
- Task Prioritization
- Self Motivation
- Work Order Management
- Analytical Thinking
- Goal Setting
- Professionalism
- Customer-Oriented
Timeline
Postal Transport Officer
Australia Post
10.2023 - Current
Senior Postal Delivery Officer
Australia Post
08.2020 - 09.2023
Casual Relief Postal Worker
Australia Post
10.2019 - 08.2020
Administrative Officer
Premier Taxi Management
05.2009 - 10.2019
Diploma Of Logistics - Transportation Management
Tafe Queensland
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