Sherry Turner
Gulliver, Townsville ,Queensland
Summary
Driven and dynamic professional with a proven track record at Meals On Wheels, showcasing exceptional leadership qualities and Microsoft Outlook proficiency. Expert in elevating customer service standards, enhancing operational efficiency, and leading teams to exceed targets through innovative solutions. Achieved significant client base expansion and fostered long-term partnerships by mastering portfolio and order management.
Overview
13
13
years of professional experience
Work History
Sole Trader, Hotel Cleans
Sherry's Clean
12.2022 - 05.2023
- Managed all aspects of business finances, including budgeting, forecasting, and cash flow management.
- Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
- Created customized solutions for clients that resulted in repeat business and long-term partnerships.
- Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
Head Cook
Meals On Wheels
05.2010 - 05.2018
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Developed new menu items for increased customer satisfaction and repeat business.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Successfully managed special events catering, coordinating with clients to develop custom menus tailored to specific needs.
Education
Year 12 -
Ayr State High School
Ayr, QLD11.1999
Skills
- Leadership Qualities
- Microsoft Outlook
- Portfolio Management
- Order Management
- Customer Service
- Computer Skills
- Team Leadership
- Decision-Making
- Staff Management
- Compliance adherence
- Records Management
- Workplace training
Timeline
Sole Trader, Hotel Cleans
Sherry's Clean
12.2022 - 05.2023
Head Cook
Meals On Wheels
05.2010 - 05.2018
Year 12 -
Ayr State High School