Shiho Furukawa
Keilor,VIC
Summary
Proven to enhance customer satisfaction and boost sales at ADASTRIA, I leverage organization skills and advanced English to achieve outstanding results. Excelling in time management, I significantly improved revenue by optimizing store layouts and merchandising strategies. My background spans reception, dental assistance, and café management, highlighting a versatile skill set and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Receptionist
TEI Ltd.
11.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Selling SIM card and rent wifi with professional knowledge
- Kept reception area clean and neat to give visitors positive first impression.
- Provide overseas tourists with the specific information they need
Dental Assistant
Ibi Dentistry Clinic
08.2020 - 06.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
- Supported dentists during complex procedures, ensuring accurate execution and successful outcomes.
- Managed dental emergencies calmly, providing prompt assistance to the dentist while comforting distressed patients.
Cafe Worker
DISPENSA
10.2017 - 02.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
Sales Assistant
ADASTRIA
03.2015 - 09.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
Education
English School - Advanced in English
Australian Pacific Collage
Melbourne, VIC12.2020
Diploma - Fashion Design
OMURA Beauty Creates
Japan03.2017
High School Diploma -
Dazaifu High School English Course
Japan03.2015
Skills
- Organization skills
- Time Management
- Data Entry
- Advanced English
Timeline
Receptionist
TEI Ltd.
11.2023 - 06.2024
Dental Assistant
Ibi Dentistry Clinic
08.2020 - 06.2024
Cafe Worker
DISPENSA
10.2017 - 02.2020
Sales Assistant
ADASTRIA
03.2015 - 09.2017
English School - Advanced in English
Australian Pacific Collage
Diploma - Fashion Design
OMURA Beauty Creates
High School Diploma -
Dazaifu High School English Course
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