Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shila Karki

Melbourne,VIC

Summary

Proven track record in enhancing workplace efficiency and cleanliness at Demos Family Cleaning, showcasing expertise in chemical handling and sweeping. Excelled in fostering teamwork and collaboration, significantly improving operational workflows. Demonstrated adaptability across diverse roles, achieving notable customer satisfaction and repeat business through meticulous attention to detail and service excellence.

Work History

Cleaner

Demos Family Cleaning
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Chef

Stalactites Restaurant
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.

Receptionist

Namaste Life
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Advanced Diploma - Commercial Cookery

Front Education
Melbourne, VIC
05.2021

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Chemical Handling
  • Laundry
  • Waste disposal methods
  • Laundry services
  • Time Management
  • Teamwork and Collaboration
  • Team Collaboration
  • Adaptable and Flexible

Languages

Nepali
Elementary
Hindi
Elementary
Urdu
Elementary

Timeline

Cleaner

Demos Family Cleaning

Chef

Stalactites Restaurant

Receptionist

Namaste Life

Advanced Diploma - Commercial Cookery

Front Education

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Shila Karki