Friendly Coffee Shop Worker with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. A great team player with a positive "can-do" attitude who can work in multi-task in a fast-paced environment.
Work History
Coffee Shop Worker
18 GRAMS
Sydney Westfield Eastgardens, NSW
06.2022 - 09.2022
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Managed over 50 customer services per day.
Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Controlled line and crowd with quick, efficient service.
Provided customer service with enthusiasm and always put customer needs and experience first
Education
M.D. - Accounting
University of New South Wales
Sydney, NSW
09.2022
Skills
Bilingual: English and Mandarin speaker
Strongly customer-focused and delivers outstanding customer service
Good team player with a keen learning attitude
Have great enthusiasm to communicate with others
Hospitality and Professionalism
Can manage high traffic of customers
VOLUNTEER EXPERIENCE
· Used well communication skills to help review the health information of people entering and leaving the community
· Worked as part of a team to screen the vaccination status among community residents and conduct respectful interviews with residents who were not yet vaccinated.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Coffee Shop Worker
18 GRAMS
06.2022 - 09.2022
M.D. - Accounting
University of New South Wales
Similar Profiles
MARY MWETHYAMARY MWETHYA
Receptionist at Grams RestaurantReceptionist at Grams Restaurant