SHARUNAN VIJEYAKUMARAN
STRATHFIELD,NSW
Summary
I am an experienced full-time uni student (flexible hours) seeking a part-time position in the field of administration and office support, where I can apply my knowledge and skills for continuous improvement. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Laing And Simmons Wentworthville
Sydney, NSW
02.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
VIOLIN TEACHER
PRIVATE CLASSES
Sydney, NSW
01.2012 - Current
- Communication with Students, Critical Thinking When issues arise, Organisation, Passion, Patience
- Continuously sought professional development opportunities to stay current with best practices and emerging trends in the field of violin instruction.
- Utilized multimedia resources to supplement traditional teaching materials, creating a dynamic learning experience that captivated students' interests in every lesson.
- Assisted beginner students in developing fundamental skills such as posture, bow hold, and finger placement to establish a strong foundation for future progress.
- Collaborated with other teachers to coordinate ensemble opportunities for advanced students, enhancing their musical skills through teamwork and collaboration.
- Increased students'' technical proficiency through targeted practice exercises and focused instruction on proper violin technique.
- Evaluated student progress regularly through assessments and communication with parents, adjusting teaching strategies as needed to promote optimal growth.
CUSTOMER SERVICE REPRESENTATIVE
DATACOM AUSTRALIA- IP AUSTRALIA DIVISION
07.2018 - 02.2019
- Trained in excellent customer service focus, Excelled in verbal and written communication skills, Listening skills that identify customer needs and provide appropriate solutions to customer enquiries, Intermediate computer skills
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
ACCOUNTS PAYABLE OFFICER
2XM GROUP FINANCE TEAM
11.2017 - 07.2018
- Processed 2000 invoices weekly, Communicated with over 500 clients of the 2XM chasing up invoicing, Learned good communication skills
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Proactively identified opportunities for cost savings through analysis of spending trends and leveraging volume discounts with key suppliers.
- Enhanced vendor relations through prompt communication and professional handling of inquiries or concerns.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Maintained accurate financial records with meticulous attention to detail in data entry and account coding.
- Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.
COMMUNITY SERVICE STUDENT
GOONDEE AGED CARE
Sydney, NSW
03.2017 - 11.2017
- Communicating with patients, Providing a helping hand in screening the patients, Observing and learning admin duties at the ward
- Conducted analysis of community needs and resources to support strategic plans.
- Enhanced community engagement by organizing and participating in local events.
- Evaluated donation and sponsorship requests and made funding recommendations.
INDEPENDENT SALES AND MARKETING CONTRACTOR
STM INTERNATIONAL
Sydney, NSW
07.2017 - 07.2017
- Trained in effective sales and marketing techniques, Spent 2 weeks out in the field making an average of 2 sales a day marketing the Victor Chang Heart Foundation, Learnt methods to create conversations with customers and draw them towards the marketing product creating interest
- Conducted market research to identify customer needs and preferences.
- Increased brand awareness by implementing strategic marketing campaigns and utilizing social media platforms.
Education
Bachelor of Applied Finance - Accounting And Finance
MACQUARIE UNIVERSITY
11.2024
Class 2 Licence in Real Estate - Real Estate
NSW Fair Trading
Sydney, NSW03.2023
HIGHER SCHOOL CERTIFICATE -
NORMAHURST BOYS SELECTIVE HIGH SCHOOL
01.2017
Skills
- Sales focused and results driven
- Passion for customer service
- Exceptional communication skills
- Highly developed organisation skills
- Demonstrated time management skills
- Valuable Problem Solving Skills
- Exceptional knowledge of Microsoft Office
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Strategic Planning
- Prospecting skills
- Persuasive Communication
- Sales Strategies
- Consultative Sales
- Web technologies and services
- Sales Analysis
- Multilingual capabilities
- Customer Relationship Building
- Negotiation Tactics
Accomplishments
- State Cup Player | Oztag Australia UNSW Competition 2013-14 | Maths & Science Sydney Cup Player | Oztag AustraliaDistinctions
- Official Referee | Oztag NSWComputing Skills | High Distinction
- House Captain | High school Sports House (Warrigal)Australian Mathematics Competition | Team Captain | First Grade Hockey and Cricket Distinction
- Violin Teacher
- Band Member (Violinist/Keyboard Player) | Recover (in support of Orphanages in Sri Lanka)
- Violinist | Concert Band and String Ensemble
- Debater| Normanhurst Boys High
Attributes
- Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers. EXPERIENCE: Student Mentor, Student Leader, School Tour Guide, Spokesperson Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly.
- Flexible: Understanding of need to remain flexible to support last-minute demands and changes, especially with such an open uni timetable. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times.
- Availability: Tuesday, Wednesday, Thursday, Friday (Full Time)
References
- Ms Baydah Rao, Nurse at Goondee Aged Care
- Mr Mark Welsby, Finance Controller 2XM Group, 0447 675 911
- Alan Fowler, Principal Laing and Simmons Wentworthville
- Bronwyn Fowler, General Manager Laing and Simmons Wentworthville
Languages
Tamil
Native or Bilingual
Timeline
Sales Consultant
Laing And Simmons Wentworthville
02.2021 - Current
CUSTOMER SERVICE REPRESENTATIVE
DATACOM AUSTRALIA- IP AUSTRALIA DIVISION
07.2018 - 02.2019
ACCOUNTS PAYABLE OFFICER
2XM GROUP FINANCE TEAM
11.2017 - 07.2018
INDEPENDENT SALES AND MARKETING CONTRACTOR
STM INTERNATIONAL
07.2017 - 07.2017
COMMUNITY SERVICE STUDENT
GOONDEE AGED CARE
03.2017 - 11.2017
VIOLIN TEACHER
PRIVATE CLASSES
01.2012 - Current
Bachelor of Applied Finance - Accounting And Finance
MACQUARIE UNIVERSITY
Class 2 Licence in Real Estate - Real Estate
NSW Fair Trading
HIGHER SCHOOL CERTIFICATE -
NORMAHURST BOYS SELECTIVE HIGH SCHOOL