SHARUNAN VIJEYAKUMARAN
STRATHFIELD,NSW
Summary
I am an experienced full-time uni student (flexible hours) seeking a part-time position in the field of administration and office support, where I can apply my knowledge and skills for continuous improvement. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Laing And Simmons Wentworthville
02.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
VIOLIN TEACHER
PRIVATE CLASSES
01.2012 - Current
- Communication with Students, Critical Thinking When issues arise, Organisation, Passion, Patience
- Continuously sought professional development opportunities to stay current with best practices and emerging trends in the field of violin instruction.
- Utilized multimedia resources to supplement traditional teaching materials, creating a dynamic learning experience that captivated students' interests in every lesson.
- Assisted beginner students in developing fundamental skills such as posture, bow hold, and finger placement to establish a strong foundation for future progress.
- Collaborated with other teachers to coordinate ensemble opportunities for advanced students, enhancing their musical skills through teamwork and collaboration.
- Increased students'' technical proficiency through targeted practice exercises and focused instruction on proper violin technique.
- Evaluated student progress regularly through assessments and communication with parents, adjusting teaching strategies as needed to promote optimal growth.
CUSTOMER SERVICE REPRESENTATIVE
DATACOM AUSTRALIA- IP AUSTRALIA DIVISION
07.2018 - 02.2019
- Trained in excellent customer service focus, Excelled in verbal and written communication skills, Listening skills that identify customer needs and provide appropriate solutions to customer enquiries, Intermediate computer skills
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
ACCOUNTS PAYABLE OFFICER
2XM GROUP FINANCE TEAM
11.2017 - 07.2018
- Processed 2000 invoices weekly, Communicated with over 500 clients of the 2XM chasing up invoicing, Learned good communication skills
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Proactively identified opportunities for cost savings through analysis of spending trends and leveraging volume discounts with key suppliers.
- Enhanced vendor relations through prompt communication and professional handling of inquiries or concerns.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Maintained accurate financial records with meticulous attention to detail in data entry and account coding.
- Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.
COMMUNITY SERVICE STUDENT
GOONDEE AGED CARE
03.2017 - 11.2017
- Communicating with patients, Providing a helping hand in screening the patients, Observing and learning admin duties at the ward
- Conducted analysis of community needs and resources to support strategic plans.
- Enhanced community engagement by organizing and participating in local events.
- Evaluated donation and sponsorship requests and made funding recommendations.
INDEPENDENT SALES AND MARKETING CONTRACTOR
STM INTERNATIONAL
07.2017 - 07.2017
- Trained in effective sales and marketing techniques, Spent 2 weeks out in the field making an average of 2 sales a day marketing the Victor Chang Heart Foundation, Learnt methods to create conversations with customers and draw them towards the marketing product creating interest
- Conducted market research to identify customer needs and preferences.
- Increased brand awareness by implementing strategic marketing campaigns and utilizing social media platforms.
Education
Bachelor of Applied Finance - Accounting And Finance
MACQUARIE UNIVERSITY
11.2024
Class 2 Licence in Real Estate - Real Estate
NSW Fair Trading
Sydney, NSW03.2023
HIGHER SCHOOL CERTIFICATE -
NORMAHURST BOYS SELECTIVE HIGH SCHOOL
01.2017
Skills
- Sales focused and results driven
- Passion for customer service
- Exceptional communication skills
- Highly developed organisation skills
- Demonstrated time management skills
- Valuable Problem Solving Skills
- Exceptional knowledge of Microsoft Office
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Strategic Planning
- Prospecting skills
- Persuasive Communication
- Sales Strategies
- Consultative Sales
- Web technologies and services
- Sales Analysis
- Multilingual capabilities
- Customer Relationship Building
- Negotiation Tactics
Accomplishments
- State Cup Player | Oztag Australia UNSW Competition 2013-14 | Maths & Science Sydney Cup Player | Oztag AustraliaDistinctions
- Official Referee | Oztag NSWComputing Skills | High Distinction
- House Captain | High school Sports House (Warrigal)Australian Mathematics Competition | Team Captain | First Grade Hockey and Cricket Distinction
- Violin Teacher
- Band Member (Violinist/Keyboard Player) | Recover (in support of Orphanages in Sri Lanka)
- Violinist | Concert Band and String Ensemble
- Debater| Normanhurst Boys High
Attributes
- Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers. EXPERIENCE: Student Mentor, Student Leader, School Tour Guide, Spokesperson Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly.
- Flexible: Understanding of need to remain flexible to support last-minute demands and changes, especially with such an open uni timetable. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times.
- Availability: Tuesday, Wednesday, Thursday, Friday (Full Time)
References
- Ms Baydah Rao, Nurse at Goondee Aged Care
- Mr Mark Welsby, Finance Controller 2XM Group, 0447 675 911
- Alan Fowler, Principal Laing and Simmons Wentworthville
- Bronwyn Fowler, General Manager Laing and Simmons Wentworthville
Languages
Tamil
Native or Bilingual
Timeline
Sales Consultant
Laing And Simmons Wentworthville
02.2021 - Current
CUSTOMER SERVICE REPRESENTATIVE
DATACOM AUSTRALIA- IP AUSTRALIA DIVISION
07.2018 - 02.2019
ACCOUNTS PAYABLE OFFICER
2XM GROUP FINANCE TEAM
11.2017 - 07.2018
INDEPENDENT SALES AND MARKETING CONTRACTOR
STM INTERNATIONAL
07.2017 - 07.2017
COMMUNITY SERVICE STUDENT
GOONDEE AGED CARE
03.2017 - 11.2017
VIOLIN TEACHER
PRIVATE CLASSES
01.2012 - Current
Bachelor of Applied Finance - Accounting And Finance
MACQUARIE UNIVERSITY
Class 2 Licence in Real Estate - Real Estate
NSW Fair Trading
HIGHER SCHOOL CERTIFICATE -
NORMAHURST BOYS SELECTIVE HIGH SCHOOL
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