Shiv Trivedi
Loganlea,QLD
Summary
I am technically sound Test Analyst and have walked my way down from small local startups to multinational companies, with understanding the basics of software development lifecycles alongside with optimizing the solutions to match the business requirements of clients and stakeholders. I am looking to explore myself in Business Analyst role, with new challenges every day and utilize my experience to benefit my host organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Test Analyst
Auto & General
12.2022 - Current
- Ensure application changes meet both business specification and customer journey requirements
- Ensure the best testing practices and approaches are applied to testing activities
- Work closely with the Subject Matter Experts (SME’s) to understand business expectations and constraints, provide regular updates on progress of testing
- Define the risk-based and requirements-based testing scope to ensure the solution is fit for purpose
- Participate proactively in daily standup meetings, story grooming sessions, team retrospectives, suggesting and implementing product improvements
- Work with Product Owners to define Acceptance Criteria and the Definition of Done
- Create and execute test cases
- Collaborate with Development Managers and Product Owners on sprint planning and provide metrics on testing progress
- Ensuring the appropriate testing tasks are scheduled and executed during software release
- Actively collaborate with developers and business stakeholders to clarify requirements, especially in terms of testability, consistency, and completeness
- Develop in-depth knowledge of business rules, multiple systems and their respective functionality
- Ensuring proper use of testing tools
- Respond to change quickly, including changing, adding, or improving test cases
- Report defects and working with the team to resolve them
- Accurately evaluate and report test results, test progress, and product quality
- Develop a working understanding of test environments
- Seek to actively improve UAT and Regression testing methods and documentation
- Ensure software releases adhere to deadlines while not compromising on quality
- Manage Post Implementation Reviews and monitoring of systems to determine the success of the change
- Coordinate ad-hoc testing required to investigate, monitor and report BAU system issues/defects
- Expert of Agile Testing Methodologies (Unit, Integration, Systems, Acceptance, Usability)
- Able to resolve issues as they arise during the various stages of testing
- Experienced JIRA and Confluence user (defect reporting and management tools)
Implementation engineer
Sealy International
07.2022 - 11.2022
- Functional testing, System testing and Regression testing of companies internal ERP - ‘SealyNet’
- Creating, maintaining/managing EDI files during execution of testing cycles and for future use
- Documenting technical details for every minute functionality of ERP and updates made during upgrade
- Testing change requests recommended by stake holders
- Identifying potential underling risks and regression testing the ERP end to end
- Create Test Deliverables that include the Program Test Strategy, Test Plans, test cases and test executions to verify acceptance criteria/requirements
- Test EDI processes as part of ERP’s ordering, manufacturing, quality check, transport, delivery, HR, finance and payroll system
- Provide estimates for all key testing activities like creating test scope definition and test execution
- Work closely with Project managers and developers
- Nuance communication (Parent company Microsoft)
AI Communication designer & tester
Nuance Communications
10.2021 - 06.2022
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective application development and adjustment.
- Defined core problems and determined key strategies for investigating and remediating concerns.
- Identified concerns, research methodologies and optimal experimental designs to collect desired information.
- Evaluated dynamics of different personnel groups through range of planned activities and programs.
QA engineer
Nuance Communication
02.2017 - 09.2021
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Supported quality team members during corrective action updates.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Developed traceability documentation to aid in investigating faults and defects.
Roleout Network Technician
Information Management Integration Pty Ltd, IMI
10.2016 - 01.2017
- Deploying new desktop and laptops with addition accessories including Docking stations and screen replicators
- Connecting the machines to the routers by wired or wireless medium
- Migrating uses from one domain to another domain
- Configuring Microsoft Outlook 2010 for more than 300 users
- Migrating mailboxes from ‘BG (British gas)’ exchange server to ‘Shell International’ exchange server
- Configuring Shell working environment for 700 users (previously working for BG)
- Configuring DHCP and DNS of newly installed servers
- Configuring Active directory in new domain
Intern Network Engineer
Veracity Business Solutions
02.2016 - 09.2016
- Provided quality first level customer service and information technology support and resolution
- Working on server maintenance
- Troubleshooting client problems through remote login
- Configuring and install routers, switches and WAPs
- Providing input to the knowledge base through creation of documentation
- Updating records of known errors and associated fixes
- Preliminary investigation and troubleshooting of WAN and LAN faults
- Responding to all service calls promptly and efficiently
- Perform LAN account administration utility functions via Active Directory
- Support Active Directory related services.
Education
MBA - Master of Information Technology
James Cook University
Brisbane, QLD11.2016
Bachelor of Engineering - IT
Pune University
Pune, Maharashtra05.2014
Skills
- Usability Testing
- Internal Quality Assurance Management
- Business Requirements Documents (BRDs)
- Test Strategies and Coverages
- UAT Support
- Multiple Regression
- Defect Identification
- QA Testing and Automation
- Atlassian JIRA
- Scrum Methodology
- Bug Tracking and Resolution
- Test Implementation
- Log Files
- Defect Investigations
- Solution Testing and Implementation
Certification
ISTQB - Testing Fundamentals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior Test Analyst
Auto & General
12.2022 - Current
Implementation engineer
Sealy International
07.2022 - 11.2022
AI Communication designer & tester
Nuance Communications
10.2021 - 06.2022
QA engineer
Nuance Communication
02.2017 - 09.2021
Roleout Network Technician
Information Management Integration Pty Ltd, IMI
10.2016 - 01.2017
Intern Network Engineer
Veracity Business Solutions
02.2016 - 09.2016
MBA - Master of Information Technology
James Cook University
Bachelor of Engineering - IT
Pune University
Similar Profiles
Stephanie HarrisonStephanie Harrison
Personal Assistant to the Associate Director at Auto & GeneralPersonal Assistant to the Associate Director at Auto & General
CHEN MENGCHEN MENG
Business Analyst at Auto & GeneralBusiness Analyst at Auto & General
Matthew WilsonMatthew Wilson
Customer Service Officer Motor Assessment at Auto & GeneralCustomer Service Officer Motor Assessment at Auto & General