SHIVANI SHARMA
Summary
Dynamic Business Specialist with a proven track record at Suncorp Group, excelling in vendor management and stakeholder collaboration. Leveraging effective communication and advanced MS Office skills, I foster long-term client relationships and drive project success, consistently delivering high-quality outcomes while meeting budget constraints.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Business Specialist
Suncorp Group
09.2022 - 01.2024
- Managed vendor relationships effectively through regular communication updates and performance evaluations, ensuring high-quality products and services were provided at competitive prices.
- Established strong relationships with key stakeholders through effective negotiation and collaboration techniques.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Consistently built long-term relationships with existing and new customers.
Business Sales Specialist
Optus
07.2019 - 09.2022
- Maximized sales potential by conducting thorough market research and staying informed of competitive landscapes.
- Fostered an environment of collaboration within the sales team by setting clear expectations, providing support when needed, and celebrating collective successes.
- Closed major deals by leveraging industry expertise, collaborating with internal teams, and negotiating favorable terms for both parties.
- Built strong client relationships through excellent communication and negotiation skills, resulting in long-term partnerships.
Pre Sales Consultant
Tech Players
12.2013 - 07.2019
- Collaborated with engineering teams to address complex technical challenges encountered during presales phase.
- Established strong relationships with customers by providing ongoing support and addressing concerns promptly.
- Supported sales team success by delivering technical expertise during client meetings and presentations.
- Improved overall sales effectiveness by working closely with marketing teams to develop targeted collateral materials.
Web Developer Intern
Zenth Service
01.2012 - 07.2013
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
- Wrote custom HTML and JavaScript for existing websites.
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Attended development programs to gain competencies and boost skills set.
Education
Master of Science - Computer Science
Maharishi Dhananad University
Rohtak 07-2013
Skills
- Customer assistance( By helping customer needs)
- Effective communication( clear communication with customer)
- Customer support( By Undustanding customer need)
- Loan servicing
- MS Office (Advance Level)
- Attention to Details( Customer needs and product)
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working
Timeline
Business Specialist
Suncorp Group
09.2022 - 01.2024
Business Sales Specialist
Optus
07.2019 - 09.2022
Pre Sales Consultant
Tech Players
12.2013 - 07.2019
Web Developer Intern
Zenth Service
01.2012 - 07.2013
Master of Science - Computer Science
Maharishi Dhananad University
Similar Profiles
David LandellsDavid Landells
Partnering Advisor at Suncorp GroupPartnering Advisor at Suncorp Group
Rawa FatahRawa Fatah
Claims Manager at Suncorp GroupClaims Manager at Suncorp Group
Karli PriddeyKarli Priddey
P&C Partners Advisor at Suncorp GroupP&C Partners Advisor at Suncorp Group
Jordan SmithJordan Smith
Business Specialist at First National Bank TexasBusiness Specialist at First National Bank Texas
LUKE RUSSELLLUKE RUSSELL
Business Specialist at Thread Group AustraliaBusiness Specialist at Thread Group Australia