Shiyu Zhou
South Brisbane,QLD
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Store Manager of Operations
IT SKY Australia Pty Ltd
2023.07 - Current
- Start up a company store Showroom in Gold Coast. The work including initial renovation of the store, Equipment Installation, Inventory management, accounting,
marketing, Supply chain management. - Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Coordinated with regional installer on strategic planning initiatives aimed at improving store performance.
Casual Administrative Officer
UQ Confucius Institute
2021.11 - Current
- Confucius Institute's Chinese Level Examination Administrative Examination Officer
- Sort out the test papers and conduct test room records.
- Make effective communication with the person in charge of the exam
- Plan the commute time to ensure the progress of the exam(Exam located in different school).
Gardener & Housekeeper
Quartz Apartment
2021.09 - 2022.12
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Removed debris and waste from outdoor areas.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Reception Assistant & Housekeeper
Springhill Gardens
2019.04 - 2021.06
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared rooms for guests using proper setup procedures according to specific requirements.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Master of Commerce - BISM & Applied Finance
University of Queensland
Brisbane, QLD06.2023
Bachelor of Business - Accountancy
Queensland University of Technology
Brisbane, QLD06.2021
Bachelor of Engineering - Mechanical Engineering
Queensland University of Technology
Brisbane, QLD06.2019
Diploma of Engineering - Engineering (Pre-Engineering)
Queensland University of Technology
Brisbane, QLD02.2017
Certificate IV -
UQ International Education Service
Brisbane, QLD06.2016
Skills
- Accurate money handling
- Budget Control
- Strategic Planning
- Store Opening and Closing
- Partnership Building
- Cost Reduction
- Cost analysis and savings
- Desktops, Laptops, and Mobile Devices
- Sales expertise
- Friendly and Positive
- Budget Administration
- Supply Ordering
Timeline
Store Manager of Operations
IT SKY Australia Pty Ltd
2023.07 - Current
Casual Administrative Officer
UQ Confucius Institute
2021.11 - Current
Gardener & Housekeeper
Quartz Apartment
2021.09 - 2022.12
Reception Assistant & Housekeeper
Springhill Gardens
2019.04 - 2021.06
Master of Commerce - BISM & Applied Finance
University of Queensland
Bachelor of Business - Accountancy
Queensland University of Technology
Bachelor of Engineering - Mechanical Engineering
Queensland University of Technology
Diploma of Engineering - Engineering (Pre-Engineering)
Queensland University of Technology
Certificate IV -
UQ International Education Service
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