Summary
Work History
Education
Skills
Timeline
Generic

Shondelle Jeffery

Griffith,NSW

Summary

Proven to excel in high-volume environments, I leveraged strong multitasking and customer service expertise at Griffith Leagues Club to enhance guest experiences, resulting in a loyal clientele base. Adept in payment processing and cash register operation, my reliable and team-oriented approach consistently improved operational efficiency and customer satisfaction.

Work History

Bartender/Reception

Griffith Leagues Club
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Retail Worker

Blooms the Chemist
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.

Salon Assistant

Enbee for Hair
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Answered telephone calls to provide information and schedule new appointments.

Retail Worker

Chemist Warehouse
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Year 10 -

Wade High School
Griffith, NSW

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Cleanliness and hygiene
  • Customer service expertise
  • Payment processing
  • Cash register operation

Timeline

Bartender/Reception

Griffith Leagues Club

Retail Worker

Blooms the Chemist

Salon Assistant

Enbee for Hair

Retail Worker

Chemist Warehouse

Year 10 -

Wade High School

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Shondelle Jeffery