Shondi Tavita
Summary
Professional retail worker prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs. Proficient in point-of-sale systems and inventory control. I hope to utilise the skills that i have learnt over the years of working and training, combined with my natural attributes and abilities to provide a superior service and make a positive impact on my workplace. I am willing to take on any training necessary to enable me to carry out my work efficiently.
Overview
10
10
years of professional experience
Work History
Retail Assistant
Kmart
04.2023 - Current
- My current job at Kmart involves myself and a small team we call sequence fill the shelves with all the stock that's come off the truck that are split up into different cages, we are all given different areas to work in and promptly get as many cages done before the next load and truck comes in
- In this role it involves a lot of physical work and a hands on attitude to get the task completed
- Not only filling shelves but also multitasking with helping customers find what they are looking for
- Wearing the right PPE and making sure we are safely working
Assistant Store Manager
The Reject Shop
04.2018 - 01.2023
- In this retail role i started as as casual employee and moved my way up to team leader and then as Assistant Store Manager
- The role required me to use my natural communication skills, with serving customers and being able to be a manager
- I had a main priority of looking out for not only the store but a small amount of staff members as they all come from different backgrounds and age groups
- In this role i have had the chance of recruiting staff and on boarding new team members to ensure our store and company were always the best it could be
- Stocking shelves and making sure we were upselling to meet our daily, weekly and monthly targets, handling cash and eftpos
- Merchandising the store when needed, doing walk throughs and having meetings about how our store was going with our regional managers
Pick Packer
Schweppes Australia (Asahi Beverages)
01.2018 - 03.2018
- In this job I was a casual employee picking stock from a picking slip
- Working on my own required me to stay on task and complete as many picking slips as fast as I could to help out my team hit our picking rates
- In this role i was required to audit some pallets to make sure all the correct stock was on so we weren't sending them away wrong to the customers
- Trained in using a electric pallet jack and how to stack the product on pallets
Customer Service
Study Link
06.2015 - 03.2016
- Company Overview: New Zealand
- In my telephone based role as a customer service person at Study Link, it was my responsibility to manage customer accounts
- It was also my duty to input data into various Microsoft Office programs, I would have to assess students benefits and make sure they were receiving the correct payments and on the most suitable benefit for them and provide reports reflecting my stats of processing to management staff
- In this role I proved my ability to be self-motivated and work individually as well as in a team environment whilst performing these and other administrative tasks
Skills
- Excellent ability to communicate with others
- Deliver and monitor a service to clients
- Ability to work unsupervised and in a team environment
- Ability to organise schedules
- Create and use spreadsheets
- Participate in OHS procedures
- Excellent communication and organisation skills
- Punctual
- Reliable
- Professional
- Motivated
- Hardworking
- Well presented
- Quick learner
- Attention to detail
- Energetic
- Able to prioritise workload
- Problem-solving
- Pallet jack operation
- Customer service skills
Accomplishments
- Construction White Card
- Certificate IV in Youth Work - Currently studying
Timeline
Retail Assistant
Kmart
04.2023 - Current
Assistant Store Manager
The Reject Shop
04.2018 - 01.2023
Pick Packer
Schweppes Australia (Asahi Beverages)
01.2018 - 03.2018
Customer Service
Study Link
06.2015 - 03.2016