Shorna Das Popy
Lidcombe,NSW
Summary
Dynamic professional with a proven track record at Woolworths Supermarket, excelling in customer service and sales expertise. Skilled in fostering positive relationships and enhancing team collaboration. Demonstrated adaptability and problem-solving abilities, significantly contributing to operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Team Member
Woolworths Supermarket
Rozelle, NSW
02.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Retail Sales Assistant
Glassons Fashions
Homebush, NSW
01.2023 - 08.2023
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
Education
Certificate IV - Pathology
TAFE NSW
Lidcombe, NSWSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Heavy Lifting
- Organizing Work Stations
- Order Preparation
- Sales expertise
- Multitasking
- Active Listening
- Time Management
- Adaptability and Flexibility
Timeline
Retail Sales Assistant
Glassons Fashions
01.2023 - 08.2023
Team Member
Woolworths Supermarket
02.2022 - Current
Certificate IV - Pathology
TAFE NSW