Hi, I’m
Shreeya Acharya
Sydney,Australia
Summary
Junior data analyst with proven 1 year of experience in analyzing complex data sets, data analysis, problem solving, and data visualization to gain good insights. Highly adept in using modern data analysis and business intelligence tools such as Tableau, R/R Studio, SQL, Power BI, and Python. Proven track record of uncovering insights from complex datasets and producing actionable recommendations. Seeking to gain advanced analytical skills in a Data Analyst role.
Overview
4
years of professional experience
Work History
ECASydney, Australia
Junior Data Analyst
07.2022 - Current
Job overview
- Data Collection and Analysis:
• Collected primary data from various sources and systems using excel sheets, spreadsheets, and database extracts for validation and cleaning.
Data Cleaning:
• Cleaning the imported data using Microsoft Excel using V-Lookup function to ensure the accuracy and consistency of the data by identifying and correcting errors, removing the duplicate values, handling the missing data and segment data in Pivot Table.
• Use of different statistical methods to identify the patterns in the data using Microsoft Excel and solving complex SQL queries.
Report Generation:
• Used visualization tools such as Tableau, Power BI, Microsoft PowerPoint, and Microsoft Excel to create dashboards/reports for monthly, quarterly, or yearly pattern and present the findings in a clear and understandable manner for the stakeholders and management team for decision-making and forecasting as well as to improve the overall operational performance of the business.
Process improvement:
• Working with managers and other teams within the company to identify areas for process improvement that included finding the loopholes in the current business processes, recommending data-driven solutions, and monitoring the effectiveness of these solutions.
Stay up to date:
• Staying current with industry trends and technologies while continuously enhancing data analysis skills to support stakeholder needs.
Customer Service Representative Num Nums Bakery and Hunger Strikes|01/2020 - 01/2021
• Personal development: Customer service training to the new staffs and ensuring compliance on company policies as well as procedures.
• Monitoring and Reporting: Regular inspection, reporting of stock operations that includes stock rotations, wastages, and KPIs.
• Daily reports and audits on the sales, purchases to track progress and ensure compliance.
• Collaboration: Role modeling positive attitude, work ethic and commitment to customer service, and communicating with management to explain the need of changes in the day-to-day operations.
Num Nums Bakery and Hunger Strikes
Customer Service Representative
01.2020 - 01.2021
Job overview
- Personal development: Customer service training to the new staffs and ensuring compliance on company policies as well as procedures
- Monitoring and Reporting: Regular inspection, reporting of stock operations that includes stock rotations, wastages, and KPIs
- Daily reports and audits on the sales, purchases to track progress and ensure compliance
- Collaboration: Role modeling positive attitude, work ethic and commitment to customer service, and communicating with management to explain the need of changes in the day-to-day operations.
Education
Victoria University
MASTER OF BUSINESS (ENTERPRISE RESOURCE PLANNING)
03.2022
Skills
Soft skills
Analytical Skills: Good at analyzing sets of data
Problem Solving: Define problem and look for the solutions
Multi-tasker: Able to do one or more tasks at the same time
Decision Making: Make decisions based on the situations
Time Management: Able to complete a task within a time frame
Technical skills
Advanced and In-depth knowledge of EXCEL: Data extraction and Data cleaning as well as building interactive and user-friendly dashboards to assist in decision making with the use of Pivot table
Using V-Lookup to find out the missing data
Proficient in building interactive dashboards using Tableau, Power BI, and data driven forecasts
Competent in R/R Studio and basic Python (Pandas)
References
Available upon Request.
Timeline
Junior Data Analyst
ECA
07.2022 - Current
Customer Service Representative
Num Nums Bakery and Hunger Strikes
01.2020 - 01.2021
Victoria University
MASTER OF BUSINESS (ENTERPRISE RESOURCE PLANNING)
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