Kiran Reddy

Data Acquisition and Organization:

• Gathers data: Pulls raw data from diverse internal sources, utilizing OneDrive and Excel for efficient organization.
• Data cleansing: Scrubs imported data in Excel, tackling errors, missing values, and duplicates, presenting simplified summaries through PivotTables.

Data Analysis and Insight Generation:

• Pattern and trend identification: Leverages statistical methods and powerful queries (complex SQL) to unearth valuable insights from the data.
• Engaging data visualizations: Crafts clear and impactful reports using Tableau, PowerPoint, and Excel for effective communication of findings to stakeholders and managers, empowering informed decision-making and forecasting.

Customer Focus and Performance Measurement:

• Customer understanding: Analyzes customer feedback data to gain deeper insights into client needs, driving initiatives to enhance satisfaction.
• Performance tracking: Develops and monitors key performance indicators (KPIs) to assess the effectiveness and efficiency of business processes, including response times, customer satisfaction, employee productivity, and equipment maintenance.

Data Security and Compliance:

• Information protection: Prioritizes data security and regulatory compliance by implementing company-standardized protocols to safeguard data from unauthorized access or breaches.