Shreya Basnet
Woodville,North
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
8
8
years of professional experience
Work History
Property Manager
Harcourts Real Estate
01.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Café Owner/Manager
Ambrosia Cafe and Giftware
01.2020 - 08.2023
- Orchestrated the successful ownership and management of a thriving café, implementing robust operational strategies, optimizing financial performance, and ensuring an exceptional customer experience.
- Exercised strong leadership acumen, fostering a motivated team, and achieving increased customer satisfaction and sustainable revenue growth.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
Team Leader
McDonald's
01.2017 - 01.2019
- Directed and supervised a high-performing team at a prominent fast-food establishment, maintaining adherence to company standards, and delivering outstanding service.
Education
Realestate Course
Property Management
Adelaide, SA12.2023
Bachelor of Science - Information Technology
Victoria University
Sydney, NSW12.2019
Skills
- Client Relationship Management
- Administrative Support
- Communication and Negotiation
- Time Management
- Communication
- IT Skills
- Property Management
- Property Inspections
- Customer service-focused
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Property Manager
Harcourts Real Estate
01.2024 - Current
Café Owner/Manager
Ambrosia Cafe and Giftware
01.2020 - 08.2023
Team Leader
McDonald's
01.2017 - 01.2019
Realestate Course
Property Management
Bachelor of Science - Information Technology
Victoria University
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