Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
Generic

Shreya Pal

Blair Athol,NSW

Summary

I am writing to express my interest in the position advertised. With a strong background in customer service and a proven track record in communication, teamwork , and adaptability skills, I am confident in my ability to contribute to the success of your team. I am self driven, enthusiastic, comfortable with any given tasks and a highly organised individual. I will endeavour to always be punctual, communicate effectively, and deliver and maintain best customer service daily. I am happy to work both independently and in a collective, team environment when required to. I am looking forward to receiving advice, guidance and experience from senior staff members to meet set targets and positive goal outcomes when given the opportunity to work for your company.

Overview

3
3
years of professional experience

Work History

Part Time Sales Assistant

Forever New
11.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Established rapport with customers using active listening and interpersonal skills.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.

Casual Sales Assistant

David Jones (Concession) and Forever New
07.2022 - 11.2023

Casual Sales Assistant

Forever New
01.2022 - 07.2022

Christmas Casual Sales Assistant

Forever New
12.2021 - 01.2022

Education

Mount Carmel Catholic College
New South Wales

Bachelor of Psychological Science -

Western Sydney University
02.2025

Skills

  • Goal oriented
  • Relationship building
  • Sales expertise
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Adaptable and flexible
  • Honest and dependable
  • Creative thinking

Personal Information

Date of Birth: 04/11/2003

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • I enjoy painting and drawing, which helps improve my creativity and attention to detail
  • I enjoy travelling and exploring new destination, cultural attractions and diverse cuisines

Timeline

Part Time Sales Assistant

Forever New
11.2023 - Current

Casual Sales Assistant

David Jones (Concession) and Forever New
07.2022 - 11.2023

Casual Sales Assistant

Forever New
01.2022 - 07.2022

Christmas Casual Sales Assistant

Forever New
12.2021 - 01.2022

Mount Carmel Catholic College

Bachelor of Psychological Science -

Western Sydney University
Shreya Pal