Shrinath Aboti
Melbourne,VIC
Summary
A highly motivated Retail Sales Associate with 1 year of experience providing excellent customer service and promoting brand awareness. Skilled in maintaining clean sales floor and facing merchandise to ensure a pleasant shopping experience. Demonstrated ability to build customer loyalty and satisfaction by providing accurate product and service information.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Monte Carlo
12.2022 - 02.2023
- Alerted customers to upcoming sales events and promotions.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Cultivated customer loyalty and promoted word-of-mouth referrals with quality service.
- Maintained up-to-date knowledge of product and service changes.
Retail Sales Associate
Airtel
12.2021 - 11.2022
- Monitored sales floor and taking corrective action such as restocking or reorganizing products.
- Developed strong rapport with customers and created positive impression of business.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
Bombay Dyeing
01.2021 - 11.2021
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Offered customers current product and service information to enhance brand awareness.
- Maintained clean sales floor and straightened and faced merchandise.
Education
BBA - Business Administration And Management
Garware College Of Commerce
Pune2023
Master of Science - Business Analytics
Deakin University
Melbourne, VIC2026
Skills
- Meeting Sales Goals
- Exceeding Customer Expectations
- Sales and promotions
- Strong Communication and Interpersonal Skills
- Product Demonstrations
- Complaint Handling
- Team Collaboration
- Organizational Skills
- Problem-solving abilities
- Customer Service
Timeline
Customer Service Representative
Monte Carlo
12.2022 - 02.2023
Retail Sales Associate
Airtel
12.2021 - 11.2022
Retail Sales Associate
Bombay Dyeing
01.2021 - 11.2021
BBA - Business Administration And Management
Garware College Of Commerce
Master of Science - Business Analytics
Deakin University
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