Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

SHROOTI SOODEN

Melbourne,VIC

Summary

Dynamic Bakery Manager at Coles with a proven track record in inventory management and exceptional customer service. Skilled in team collaboration and conflict resolution, I excel at creating a welcoming environment while ensuring quality control and food safety. Committed to enhancing customer experiences and fostering team growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bakery Manager

Coles
TARNEIT, VIC
03.2020 - Current
  • Greet customers and assist with their shopping needs
  • Restock and organize shelves
  • Operate cash registers and handle customer payments

Childcare Worker

Childcare Agency
01.2021 - 12.2021
  • Provide care and supervision for children of various ages
  • Develop and implement age-appropriate activities and games
  • Ensure a safe and secure environment for children
  • Communicate with parents about their child's progress and well-being
  • Carefully following the policies and procedures of the organization
  • Manage daily activities like Bathing & Personal Hygiene of residents
  • Clothing, grooming, and toileting assistance.
  • Assist residents with meals.
  • Dementia Communication Strategies
  • Anxiety Reduction skills
  • Social Interaction
  • Emotional and Mental Support
  • Warm Companionship
  • Wheelchair Transfer
  • Maintenance of clients' independence

Education

Certificate IV in Disability & Support -

Arizona College
07-2023

Diploma of Childcare -

South West Training Services
01.2021

MBA - HR & International Business

India
07-2016

Bachelors in Business Management -

India
07-2009

Skills

  • Communication and interpersonal skills
  • Child development knowledge
  • Team collaboration
  • Attention to detail
  • Dementia communication strategies
  • Anxiety reduction techniques
  • Social interaction facilitation
  • Emotional support
  • Warm companionship
  • Wheelchair transfer assistance
  • Client independence maintenance
  • Inventory management
  • Visual merchandising
  • Quality control
  • Food safety
  • Baking techniques
  • Customer service
  • Team building
  • Employee training
  • Financial management
  • Cost control
  • Conflict resolution
  • Time management
  • Process improvement
  • Adaptability
  • Time management abilities
  • Order management
  • Staff coaching and training
  • Well-versed in inventory management
  • Teamwork and collaboration
  • Teamwork
  • Expiration monitoring
  • Allergy awareness
  • Handling complaints

Certification

  • CPR & First Aid
  • Working with Children Check

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

1. Preeti Soodan, educator at Guardian Childcare and Education, and delegate UWU.

preetisoodan86@gmail.com

Ph: 040-396-9971

2. Alisha Mittal, Registered Nurse

Ph: 045-135-4290

Timeline

Childcare Worker

Childcare Agency
01.2021 - 12.2021

Bakery Manager

Coles
03.2020 - Current

Certificate IV in Disability & Support -

Arizona College

Diploma of Childcare -

South West Training Services

MBA - HR & International Business

India

Bachelors in Business Management -

India
SHROOTI SOODEN