Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AssistantManager

SHUBHAM KUMAR

Newcastle,NSW

Summary


Developed strong analytical and problem-solving skills within fast-paced food safety environment. Proven ability to implement and maintain rigorous safety protocols and ensure compliance with regulations. Seeking to transition into new field where these transferrable skills can drive impactful results.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Assistant Manager

Oporto Fast Food
06.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Food Safety Supervisor

OPORTO
  • Enhanced food safety measures by implementing comprehensive training programs for staff.
  • Earned certification in organic foods and understood safety requirements across spectrum of food types.
  • Led development, training and maintenance of plant quality and food safety programs.
  • Facilitated communication between various departments regarding food safety matters, creating an environment conducive to collaboration and problemsolving.

Medical Receptionist

PAARVATI HOSPITAL AMRITSAR
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.

MEDICAL STORE

SEWA MEDICOS
  • Managed daily operations efficiently, ensuring smooth functioning of the medical store in compliance with industry regulations.
  • Optimized product display and merchandising techniques, attracting new customers and increasing repeat business from existing clients.

Education

MBA - Management

Victorian Institute of Technology
Sydney, NSW
01-2026

Skills

  • Customer service
  • Food safety training
  • Front desk operations
  • Money handling
  • Cleaning procedures
  • Friendly and positive
  • Decision-making
  • Allergen awareness
  • Time management
  • Customer relations
  • Customer service management
  • Workload management

Accomplishments

  • Achieved FOOD SAFETY CERTIFICATION by completing FOOD SAFETY PROCEDURES with accuracy and efficiency.
  • Achieved ASSISTANT MANAGER CERTIFICATION by completing all tasks with accuracy and efficiency.

Certification

food safety certification

assistant manager certification


Languages

English
Hindi

Timeline

Assistant Manager

Oporto Fast Food
06.2023 - Current

Food Safety Supervisor

OPORTO

Medical Receptionist

PAARVATI HOSPITAL AMRITSAR

MEDICAL STORE

SEWA MEDICOS

MBA - Management

Victorian Institute of Technology

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SHUBHAM KUMAR