SHUSHIL POUDEL
Greenway
Summary
Versatile professional with a blend of experience in food service and technical support. Skilled in managing fast-paced kitchen operations, including cooking, inventory management, and customer service, while also having hands-on experience in mobile phone hardware repairs and network installations. Adept at multitasking, troubleshooting, and working in dynamic environments. Currently focused on delivering high-quality service in the food industry, with a keen interest in applying technical skills when needed.
Overview
2
2
years of professional experience
Work History
Kitchen Hand/Cook
WokItUp
07.2024 - Current
- Restocking supplies and prepared additional ingredients during downtime for expected busy periods.
- Setting up and preparing cooking supplies and workstations during opening and closing to maximize productivity.
- Preparing multiple orders simultaneously during peak periods maximizing customer satisfaction, and repeat business.
- Giving and taking order to customer using POS.
- Maintaining clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checking for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Customer Service Member & Assistant Technician
Technical Service and Retail Store
08.2023 - 04.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in technical repairs of mobile devices with calm and processed mind.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of product and service changes.
Computer Lab Assistant
School
09.2022 - 01.2023
- Configured hardware, devices, and software to set up work stations for students
- Patched software and installed new versions to eliminate security problems and protect data
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service
- Supported all computer lab operations
Education
Bachelor of Software Engineering - Information Technology
University of Canberra
Canberra, ACT08.2027
Diploma of Computer Engineering -
Ratna Rajya Laxmi School
Nepal04.2023
Skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Adaptability
- Technological Proficiency
- Supply Restocking
- Punctual and Reliable
Languages
English
Nepali
Hindi
Timeline
Kitchen Hand/Cook
WokItUp
07.2024 - Current
Customer Service Member & Assistant Technician
Technical Service and Retail Store
08.2023 - 04.2024
Computer Lab Assistant
School
09.2022 - 01.2023
Bachelor of Software Engineering - Information Technology
University of Canberra
Diploma of Computer Engineering -
Ratna Rajya Laxmi School
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