Shyla Beckwith
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at Slice of Italy. Expert in cash handling and payment processing, I excel in high-pressure situations, ensuring a welcoming environment while swiftly resolving customer concerns. Committed to maintaining composure and delivering exceptional service.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Slice of Italy
11.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Took phone calls and orders with cash and the eftpos machine.
Education
Year 9 -
Lilydale High School
Lilydale, VICSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Payment processing
Timeline
Customer Service Cashier
Slice of Italy
11.2023 - 06.2024
Year 9 -
Lilydale High School
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