Sian McDougal

• Coordinated with management on recruitment strategies.
• Created and implemented highly effective and individualized human resource solutions for clients.
• Collaborated with various departments in the organization to identify staffing needs.
• Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
• Developed, implemented and maintained recruitment policies and procedures.
• Conducted screening interviews after sourcing and qualifying candidates.
• Analyzed resignation factors during exit discussions.
• Generated detailed reports on hiring, employee separations, role changes, and advancements.
• Monitored adherence to workplace safety standards.
• Hired employees and processed hiring-related paperwork.
• Interviewed job applicants to obtain information on work history, education or job skills.
• Analyzed job descriptions to determine job requirements and qualifications.
• Monitored adherence to employment laws within the organization.

Manager of Little Loaf Bakery, one of the venues owned by Hot Bread Retail Group Pty Ltd.

• Oversaw daily operations, maintaining efficiency and quality standards.
• Reviewed completed work to verify consistency, quality, and conformance.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Facilitated team meetings and workshops to foster collaboration and share best practices.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Ensured compliance with regulatory requirements and industry standards.

• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Recruited and trained new employees to meet job requirements.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Delegated work to staff, setting priorities and goals.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Conducted performance reviews for team members.