SIAVASH DARVISH-MIARDAN
Northmead
Summary
Passionate and customer-oriented professional with seven years of experience as a barista, delivering exceptional customer service and successfully managing the shop. A strong affinity for fashion, Jewellery and a keen eye for style. Seeking challenging job opportunities in the retail industry to leverage customer service skills, operational expertise, and passion for fashion.
Overview
7
7
years of professional experience
Work History
Barista
Zouki Cafe
08.2017 - Current
- Provided outstanding customer service, ensuring enjoyable and personalized experience for each customer.
- Managed cash transactions accurately and efficiently, including handling cash registers and processing payments.
- Trained and mentored new baristas, ensuring adherence to quality standards and exceptional customer service.
- Oversaw inventory management, including restocking supplies, monitoring stock levels, and placing orders as needed.
- Collaborated with the team to create and implement promotional strategies, driving sales and fostering customer loyalty.
- Collaborated with the team to create and implement promotional strategies to drive sales and increase customer loyalty.
- Resolved customer complaints and concerns promptly, ensuring high customer satisfaction and repeat business.
Education
Master of Science - Psychology
Macquarie University
Sydney, NSW2023
Bachelor of Science - Medical Science
University of Technology Sydney
Sydney, NSW2018
Diploma - Pathology
Granville TAFE
Sydney, NSW11.2014
High School Diploma -
HOMA
IRAN2011
Skills
- Excellent customer service skills with a focus on building strong relationships and exceeding customer expectations
- Strong passion for fashion and keen eye for latest trends and styles
- Proficient in operating cash registers, processing payments, and managing financial transactions
- Exceptional communication and interpersonal skills, with ability to engage customers and team members effectively
- Proven ability to handle multiple tasks efficiently in fast-paced working environment
- Strong organizational skills, with experience in inventory management, restocking, and order placement
- Creative flair and talent for visual merchandising to create appealing and visually compelling displays
Languages
Persian
Native or Bilingual
English
Professional Working
Reference
Grace Cabusas ( Supervisor ) 0433154664
Timeline
Barista
Zouki Cafe
08.2017 - Current
Master of Science - Psychology
Macquarie University
Bachelor of Science - Medical Science
University of Technology Sydney
Diploma - Pathology
Granville TAFE
High School Diploma -
HOMA
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