SIBO MTUNZI
Gladstone
Summary
Skilled professional with proven track record in fostering client relationships,building partnerships,driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
12
12
years of professional experience
Work History
Business Development Manager
Next Pivot
Gladstone
03.2026 - Current
- Developed strategic partnerships with key industry stakeholders to enhance market presence.
- Conducted comprehensive market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to align business strategies with company goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Developed strategic initiatives to enhance client engagement and market positioning.
- Analyzed competitive landscape to inform long-term business strategies and decisions.
- Reviewed operational processes to identify areas for improvement and increased efficiency.
Account Manager
Southern Cross Austereo
Gladstone
02.2024 - 02.2026
- Coordinated communication between clients and internal teams for project alignment.
- Developed proposals and presentations tailored to client needs and objectives.
- Analyzed market trends to identify growth opportunities for clients.
- Facilitated contract negotiations to establish favorable terms for clients.
- Led regular meetings with clients to review progress and address concerns.
- Maintained detailed records of client interactions in CRM systems for tracking purposes.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed strategies to increase revenue from existing accounts.
- Renewed existing accounts by building relationships with clients.
- Created comprehensive reports on account performance and presented them to senior management.
- Generated leads through cold calling activities.
- Attended trade shows and conferences as a representative of the company.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Solicited feedback from customers on their experience with products or services.
- Monitored competitor activities in order to stay ahead of the competition.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
Travel Agent
Departure Point
Gladstone
06.2023 - 10.2024
- Delivered tailored travel solutions, strengthened local customer networks, and enhanced communication and problem-solving abilities.
- Built strong client relationships and managed logistics for diverse travel requirements.
Pharmacy Assistant
Chemist Warehouse
Gladstone
04.2023 - 01.2024
- Supported daily operations, customer service, and inventory management.
- Demonstrated attention to detail, teamwork, and consistency in a fast-paced retail health environment.
Sales & Marketing Manager
Pharmaceutical and Chemical Distributors
Glen Eden
03.2014 - 03.2023
- Managed a portfolio of regional business clients, developing advertising and growth strategies tailored to local markets.
- Fostered partnerships across industries to strengthen brand presence and community engagement.
- Led initiatives that promote regional collaboration and small business capability through creative media campaigns.
- Developed and executed strategic marketing plans to increase brand visibility and market share.
- Led cross-functional teams to streamline sales processes and enhance customer engagement strategies.
- Trained and mentored junior team members on best practices in sales techniques and marketing initiatives.
- Conducted performance evaluations to assess team effectiveness, fostering a culture of continuous improvement.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
Education
Diploma -
Business Development & Leadership Management
Agri-ELEVATE Program - Regional Innovation & Leadership in Agrifood-Tech
Farmers 2 Founders
Diploma -
Sales and Marketing
Certificate -
Business Management
Certificate -
Digital Marketing
Skills
- Strategic partnerships and stakeholder engagement
- Regional industry advocacy and member support
- Business development and marketing strategy
- Leadership
- Mentoring
- Collaboration
- Event management and industry engagement
- Strong communication
- Relationship-building skills
- Relationship building and management
- Networking skills
- Business development
- CRM systems
- Client relationship management
- Strategic marketing
- Effective communication
- Team collaboration
- Customer service
- Account development
- Business process optimization
References
Available upon request.
Community Service
- Participant, RRR Women's Leadership Program, 2025
- Contributor, Local business mentoring and advocacy programs supporting women and SMEs in regional Queensland
- Active engagement, with regional networks promoting diversity, sustainability, and innovation
Timeline
Business Development Manager
Next Pivot
03.2026 - Current
Account Manager
Southern Cross Austereo
02.2024 - 02.2026
Travel Agent
Departure Point
06.2023 - 10.2024
Pharmacy Assistant
Chemist Warehouse
04.2023 - 01.2024
Sales & Marketing Manager
Pharmaceutical and Chemical Distributors
03.2014 - 03.2023
Diploma -
Business Development & Leadership Management
Agri-ELEVATE Program - Regional Innovation & Leadership in Agrifood-Tech
Farmers 2 Founders
Diploma -
Sales and Marketing
Certificate -
Business Management
Certificate -
Digital Marketing