Summary
Overview
Work History
Education
Skills
Timeline
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Sienna Cook

Wollongong,NSW

Summary

Personable barista offering 9 years of experience overseeing daily coffee shop operations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated and communicative individual paired with in-depth knowledge of POS system operations.

Overview

9
9
years of professional experience

Work History

Barista/Supervisor

Amara's Cafe
10.2023 - Current
  • Prepare and serve hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
  • Prepare and serve menu items
  • Provide customers with product details, such as coffee blend or preparation descriptions
  • Receive and process customer payments
  • Place coffee and milk orders for store
  • Clean service and seating areas.

Apprentice Barber/Barista

The Essentials Barber Studio
05.2022 - 02.2024
  • Preparing and serving espresso coffee
  • Serving customers, answering phones
  • Washing of towels and capes
  • Social media managing
  • Hair washing
  • Provide clients with simple haircuts
  • Provide clients with information about products.

Head Barista

Ariels Cafe
09.2021 - 03.2022
  • Prepare and serve hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
  • Prepare and serve menu items
  • Provide customers with product details, such as coffee blend or preparation descriptions
  • Receive and process customer payments
  • Place food and drink orders for store
  • Clean service and seating areas.

Barista

Mudcat Cafe
10.2018 - 09.2021
  • Prepare and serve hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
  • Prepare and serve menu items
  • Provide customers with product details, such as coffee blend or preparation descriptions
  • Receive and process customer payments
  • Place food and drink orders for store
  • Clean service or seating areas.

Education

Statement of Attainment in Medical Terminology -

TAFE Digital

Statement of Attainment in Medical Administration -

TAFE Digital

Cert IV in Hospitality -

CBD College
Sydney, NSW

Responsible Service of Alcohol -

Coast to Country Training Services
Bomaderry, NSW

High School Diploma, September 2015 graduate -

St. John the Evangelist Catholic High School
Nowra, NSW

Skills

  • Excellent customer service
  • Detail-oriented
  • Creative
  • Hard-working
  • Positive attitude
  • Adaptability
  • Willingness to learn and take on constructive criticism
  • Excellent communication
  • Able to work very well in a team
  • Cash Handling
  • Task Delegation

Timeline

Barista/Supervisor

Amara's Cafe
10.2023 - Current

Apprentice Barber/Barista

The Essentials Barber Studio
05.2022 - 02.2024

Head Barista

Ariels Cafe
09.2021 - 03.2022

Barista

Mudcat Cafe
10.2018 - 09.2021

Statement of Attainment in Medical Terminology -

TAFE Digital

Statement of Attainment in Medical Administration -

TAFE Digital

Cert IV in Hospitality -

CBD College

Responsible Service of Alcohol -

Coast to Country Training Services

High School Diploma, September 2015 graduate -

St. John the Evangelist Catholic High School
Sienna Cook