Summary
Overview
Work History
Education
Skills
Timeline
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Sienna Sanders

71B Lyton Street, Blacktown,NSW

Summary

Dynamic customer service professional with proven success at Hungry Jacks, excelling in cash handling and complaint resolution. Recognized for maintaining composure under pressure and fostering customer loyalty through empathetic interactions. Committed to exceeding service goals while ensuring a welcoming environment, demonstrating reliability and attention to detail in all transactions.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Hungry Jacks
01.2022 - 09.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

Seven Hills High School
Seven Hills, NSW

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Product knowledge
  • Up-selling techniques
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility

Timeline

Customer Service Cashier

Hungry Jacks
01.2022 - 09.2022

Seven Hills High School

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Sienna Sanders