Sierrah Headland Stevens
Herdsman,WA
Summary
Highly Experienced in Customer Service. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Service Crew Member
McDonald's
09.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Handled cash transactions
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Worked front counter, drive-thru and other areas.
Babysitter
Family Members
01.2019 - 07.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Certificate III in Community Services
Industry Skills Joondalup
Carine Senior High School
Carine, WA11.2023
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Cash Handling
- Clear Communication
- Customer Engagement
- Flexible Schedule
- Inventory Restocking
- Crew Leadership
- Team Collaboration
References
Michael Stanton
Restaurant Manager
Email: midy8@gmail.com
Contact No : 0421914017
Nurun Nahar Anna
HR Administrator
Email: Nurunnahar_Anna@yahoo.com
Contact No: 0466999153
Timeline
Service Crew Member
McDonald's
09.2021 - Current
Babysitter
Family Members
01.2019 - 07.2021
Certificate III in Community Services
Industry Skills Joondalup
Carine Senior High School
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