Siew Pey (Chloe) Koh
Hawthorn,VIC
Summary
Good with service person, hardworking and having well learning attitude. Good with building relationship with clients.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Laundry and Dry Cleaning Assistant
LAUNDRY SPA
Port Melbourne, VIC
09.2017 - Current
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.Supported business growth
- Supported fellow staff members with delivery and pickup of customer orders.
Retail Advertising Sale Executive
DKSH MALAYSIA S/B
Johor Malaysia
06.2012 - 04.2016
- Utilized data-driven insights to guide decision-making processes, optimizing marketing strategies tailored to specific retail industries.
- Achieved consistent success in meeting or exceeding quarterly sales targets through disciplined pipeline management and diligent follow-up efforts.
- Examined sales reports to interpret best-selling products and needed inventory.
- Developed comprehensive advertising campaigns for retailers
Sales Supervisor
Kian Long Goldsmith
Batu Pahat Malaysia
10.1997 - 10.2008
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients
Education
GED -
Penfold College Diploma Community Service
Melbourne, VIC2026
GED -
Penfold College Certificate IV in Ageing Support
Melbourne, VIC03.2024
GED -
Alice Spring College Advanced Diploma of Business
Melbourne, VIC12.2023
GED -
Angel Investments Group Pty Ltd Diploma Management
Melbourne, VIC05.2020
Skills
- Active Listening
- Critical Thinking
- Customer Relations
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Transportation Assistance
Languages
Malay
Professional Working
Chinese (Mandarin)
Full Professional
English
Professional Working
Certification
- First aid
- Victoria driver license
- Police check
- Cert IV in Ageing Support
Timeline
Laundry and Dry Cleaning Assistant
LAUNDRY SPA
09.2017 - Current
Retail Advertising Sale Executive
DKSH MALAYSIA S/B
06.2012 - 04.2016
Sales Supervisor
Kian Long Goldsmith
10.1997 - 10.2008
GED -
Penfold College Diploma Community Service
GED -
Penfold College Certificate IV in Ageing Support
GED -
Alice Spring College Advanced Diploma of Business
GED -
Angel Investments Group Pty Ltd Diploma Management