Summary
Overview
Work History
Education
Skills
Technology Skills
Education And Certification Summary
Skill Summary
Personal Information
Timeline
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Sikha Dixit

Melbourne,VIC

Summary

Results-driven IT Test Manager with more than 13 years of industry experience across Banking , Telco and Healthcare industry. Proven expertise in managing end-to-end testing across multiple cloud-based systems, ensuring the seamless integration and performance of UI and API-based applications using in market tools and technologies.

Overview

18
18
years of professional experience

Work History

Senior Consultant | Program Test Manager

Infosys
03.2022 - Current
  • Company Overview: Client: National Australia Bank
  • Led the end-to-end testing strategy, covering functional, integration, system, and user acceptance testing
  • Managed testing efforts for cloud-based banking applications, ensuring high performance, security, and compliance
  • Oversaw UI and API testing, leveraging modern automation frameworks to enhance test efficiency and reduce time-to-market
  • Collaborated with business stakeholders, developers, and QA teams to align testing with business requirements
  • Implemented test automation strategies to improve coverage and accelerate delivery cycles
  • Ensured regulatory compliance and adherence to industry best practices in financial systems testing
  • Managed defect tracking, test execution, and reporting using industry-standard tools
  • A strong leader with a customer-focused approach, committed to driving quality assurance in banking technology to enhance user experience and operational excellence
  • Client: National Australia Bank

Senior Consultant | Test Manager

Infosys
09.2021 - 03.2022
  • Company Overview: Client: Resolution Life
  • Create and Execute UAT Test Strategy with clear definition of Scope, Test Approach, Usage of Tools and test Environment, Limitation or exception, Potential Project risks and Mitigation steps for a Mainframe to AWS transformation of IT systems
  • Organize Solution and Test Plan Walkthrough session with Architect, Business and Vendors
  • Identify High level scenario for Risk Based Testing approach based on requirements available from Business
  • Build Test Suite with approved test scenarios for the UAT phase
  • Define Test Data strategy and ensure availability of appropriate working data for execution phase
  • Effectively interact with Business, Application teams, Vendors, Architect regarding solution issue, reviews, critical defects, missed impacts and working in collaboration to develop solution
  • Facilitate fix of critical functional issues by conducting live triage calls with development, test and environment teams for quick resolution to increase productivity and boost workflows
  • Attend Daily Stand Ups, Publish Daily status report, Test Summary Report post the completion of Testing to be reviewed by Business, Stakeholders and Architects
  • Track, prioritize and organize defects using JIRA, working with development team to facilitate timely corrections
  • Client: Resolution Life

Test Consultant | Test Manager

ACCESS HQ Quality Assurance and Testing
06.2021 - 08.2021
  • Company Overview: Client: Australian health practitioner regulation agency
  • Test Planning, execution and managing the E2E testing in a complex forms-oriented environment for different phases of testing including SIT and UAT using API/UI
  • Perform the system integration testing validations to ensure system is in sync and working
  • Create and modify the automation test cases, converting them to template and linking them to the Test Design Sheet and creating the Execution List
  • Execute web regression suite Using TOSCA
  • Client: Australian health practitioner regulation agency

Test Consultant

Intralot Gaming Services Pty Ltd
08.2019 - 06.2021
  • Understand, assess user stories and design test strategy, test plan with test scenarios and test cases for
  • Actively participate in Agile Ceremonies i.e., Daily stand-ups, Iteration Planning Meeting, Backlog Grooming Sessions, Weekly Planning Meeting and Retrospective meeting
  • API testing for the newly developed Portal for end users using Swagger & Postman
  • User acceptance (UAT), BVT, Certification, System Integration, Usability and end to end testing of in scope features
  • Design SQL queries to update and verify test data/ test results for database related testing
  • Non-Functional (Load) testing the monitoring system using RADBLUE tool
  • Interoperability testing on Central Monitoring system for new games, jackpot’s themes and any other EGM related changes
  • Showcase of New Services in Gaming Industry to the project team for knowledge awareness

Test Consultant

Telstra
06.2015 - 01.2018
  • Organize Solution and Test Plan Walkthrough session with Architect, Business and Vendors
  • Create and execute Test Strategy, test plan and seek sign-off from Business representatives
  • Create, Manage and Execute Automation scripts for in scope features in Regression scope using TOSCA via Jenkins
  • Maintain efficiency of Automation Suite by investigating and reporting failures to development team
  • Increase and improve knowledge of Agile concepts, TOSCA by engaging in all available training and seminars
  • Test and Defect Management, Process improvements

Team Lead

Cognizant Technologies Solutions
01.2014 - 06.2015
  • Company Overview: Pune, India / Wipro Technologies Pune, India
  • Test Management
  • Defect management
  • Incident Management
  • Pune, India / Wipro Technologies Pune, India

Test Analyst

Cognizant Technologies Solutions
11.2009 - 11.2012
  • Company Overview: Pune, India
  • Perform Functional, progression and Regression testing for Your Finance application that deals with the various products of the Lloyds Bank that are available for the customers like Current account, Savings account, Loans, Credit cards etc
  • Author and maintain well-organized, efficient manual test cases for assigned project
  • Track, prioritize and organize defects with HP QC, working with development team to facilitate timely corrections
  • Leverage execution of Automation suite where feasible
  • Pune, India

Application Support

Infosys Technologies Ltd
01.2007 - 10.2009
  • Incident Management & Problem Management: Provide Level2 level support to Incidents reported by customers using various e-learning applications
  • Supported Database and Monitoring tools such as ARC and Toad by using SQL queries for the update & delete operations using TOAD tool

Education

Post Graduate Diploma - IT

Symbiosis
India

Bachelor of Honors - Physics

Delhi University
India

Skills

  • Test management
  • Test Strategy and Test Planning
  • Functional Testing
  • System Integration Testing
  • API Testing
  • Test Automation
  • SAFE Certified Scrum Master
  • Requirement Analysis
  • User Acceptance Testing
  • Business Verification Testing
  • Test Reporting
  • Agile Methodologies
  • Stakeholder management
  • Change Management
  • Telecommunications
  • Retail Banking Gaming Insurance Health Care
  • JIRA Confluence SharePoint
  • Jenkins Postman SOAPUI Swagger
  • Linux PUTTY
  • PostgreSQL SQL Server
  • Basic Python
  • Copilot ChatGpt Responsible AI

Technology Skills

JIRA, Confluence, SharePoint, HP ALM, BMC Remedy, IBM Clear Quest, HPSM, TOSCA, Jenkins, Postman, SOAPUI, Swagger, RADBLUE, Linux, PUTTY, PostgreSQL, SQL Server, Basic Python, Copilot, ChatGpt, Responsible AI

Education And Certification Summary

Post Graduate Diploma in IT, Symbiosis, India, Bachelor of Honors in Physics, Delhi University, India, TOSCA Automation Specialist Level 1 & 2, TOSCA Automation Specialist for API, SAFe Certified Scrum Master, Telstra certified for Agile Fundamentals, ISTQB Foundation Level certified, ITIL V3 Foundation Level certified

Skill Summary

  • Test management
  • Test Strategy and Test Planning
  • Functional Testing
  • System Integration Testing
  • API Testing
  • Test Automation
  • SAFE Certified Scrum Master
  • Requirement Analysis
  • User Acceptance Testing
  • Business Verification Testing
  • Test Reporting
  • Waterfall and Agile Methodologies
  • Stakeholder Management
  • Defect Management
  • ITIL
  • ISTQB
  • Problem Management
  • Change Management
  • Telecommunications
  • Retail Banking
  • Gaming
  • Insurance
  • Health Care

Personal Information

Citizenship: Australian Citizen

Timeline

Senior Consultant | Program Test Manager

Infosys
03.2022 - Current

Senior Consultant | Test Manager

Infosys
09.2021 - 03.2022

Test Consultant | Test Manager

ACCESS HQ Quality Assurance and Testing
06.2021 - 08.2021

Test Consultant

Intralot Gaming Services Pty Ltd
08.2019 - 06.2021

Test Consultant

Telstra
06.2015 - 01.2018

Team Lead

Cognizant Technologies Solutions
01.2014 - 06.2015

Test Analyst

Cognizant Technologies Solutions
11.2009 - 11.2012

Application Support

Infosys Technologies Ltd
01.2007 - 10.2009

Post Graduate Diploma - IT

Symbiosis

Bachelor of Honors - Physics

Delhi University
Sikha Dixit