Summary
Overview
Work History
Education
Skills
Timeline
Generic

Silan CHEN

Melbourne,VIC

Summary

My objective in a challenging workplace environment is to utilize my current skills while welcoming new ones. I feel as though I am an organized, highly motivated, flexible, and perceptive person with many skills that can become beneficial within a workplace environment. My current degree focuses on marketing and finance, and I strive to increase my experience and education in these areas through the workforce. Through my past experiences, I know I want to dedicate my time to a company I would be proud to represent.

Overview

4
4
years of professional experience

Work History

Cafe Worker

White Mojo
01.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Prepare some beverages following strict cafe guidelines for preparation and presentation.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.

Bank Intern

BANK OF CHINA
03.2020 - 06.2022
  • Assisted customer to use the smart teller machine
  • Promoted BOC App to customers and the number of users increased by 30% in this local region
  • Imported, updated and exported data of 1500 credit card customers and made conclusion tables based on data to create new target customers for promotion

Education

Bachelor of Commerce - Finance&Marketing

University of Melbourne
Parkville, VIC
12.2024

High School Diploma -

Balmoral Hall School
Winnipeg, Manitoba, Canada
06.2019

Skills

  • Professional English and Mandarin
  • Teamwork and Collaboration
  • Customer Service
  • Cleanliness and hygiene
  • Flexible Schedule
  • Digital Marketing: Instagram, TikTok, and Redbook
  • Proficiency in Microsoft Office

(Excel, PowerPoint, Outlook, Word)

Timeline

Cafe Worker

White Mojo
01.2023 - 10.2023

Bank Intern

BANK OF CHINA
03.2020 - 06.2022

Bachelor of Commerce - Finance&Marketing

University of Melbourne

High School Diploma -

Balmoral Hall School
Silan CHEN