Silvi Claudia
Perth,WA
Summary
Dynamic professional with a proven track record at Dua Sekawan and Wardaya College, excelling in high-quality administrative support and project management. Skilled in computer proficiency and verbal communication, adept at enhancing customer relations and team bonding. Demonstrated ability to improve processes, achieving increased efficiency and client satisfaction.
Overview
4
4
years of professional experience
Work History
Administrative Support Assistant
Dua Sekawan
02.2020 - 12.2023
- Provided high-quality administrative support, ensuring detailed and accurate records.
- Communicated effectively with customers to address inquiries and provide information.
- Assisted in scheduling and managing appointments.
- Managed high volumes of incoming calls, ensuring timely responses and accurate information dissemination.
Freelancer
Wardaya College
03.2022 - 06.2022
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed supervisor feedback to gather input and identify areas required for improvement.
Education
Bachelor of Science - Computer Science
The University of Western Australia
PerthSkills
- End-user support
- Verbal Communication
- File Organization
- Team Bonding
- Professional and mature
- Computer Proficiency
- Strong Problem Solver
- Customer Relations
- Scheduling and calendar management
Languages
Indonesian
Native or Bilingual
English
Full Professional
Additional Information
RSA
Responsible Service of Alcohol (RSA), Galaxy Training Australia, 09/07/2024
Timeline
Freelancer
Wardaya College
03.2022 - 06.2022
Administrative Support Assistant
Dua Sekawan
02.2020 - 12.2023
Bachelor of Science - Computer Science
The University of Western Australia
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