Sima Farhah
Epping,Australia
Summary
Motivated and compassionate Allied Health Assistant currently supporting multidisciplinary teams in busy clinical and community settings. Experienced in rehabilitation support, clinical administration, and delivering patient-centred care. Demonstrates strong communication, organisation, and teamwork skills developed through allied health, disability support, and hospital roles. Currently completing a Master of Physiotherapy and committed to improving patient function, independence, and overall wellbeing.
Overview
7
7
years of professional experience
Work History
Allied Health Assistant
Soaring Health
Melbourne , Vic
01.2026 - Current
- Assisted physiotherapists in delivering gym-based rehabilitation and hydrotherapy programs, enhancing client recovery experiences
- Supervised clients during exercises, ensuring safety and correct technique to promote effective engagement and progress
- Prepared treatment notes and organized therapy equipment, facilitating smooth and efficient clinical sessions
- Monitor client progress and provide feedback to clinicians while maintaining accurate documentation
Senior Administrator
Soaring Health
Melbourne , Vic
03.2023 - 01.2026
- Managed front-desk operations in busy allied health clinic, ensuring efficient workflow and enhancing client satisfaction
- Handled high volumes of calls, emails, and enquiries, scheduling appointments with Splose software to optimize client interactions
- Processed payments and health fund claims while preparing treatment areas for physiotherapy staff, contributing to streamlined service delivery
- Used Microsoft Office to complete documentation and maintain accurate confidential client records
Disability Support Worker
Tree of Care
Melbourne , Vic
01.2022 - 12.2022
- Delivered individualized support to people with disabilities, enhancing daily living skills and fostering community participation
- Cultivated a safe, empowering environment that promoted independence, choice, and confidence for clients
- Managed administrative tasks, ensuring accurate client records, progress notes, and household accounts
Non-Clinical Ward Assistant – Emergency Department
Northern Health
Melbourne , Vic
01.2021 - 01.2022
- Supported nurses, emergency doctors, and ward clerks to maintain efficient patient flow in a fast-paced Emergency Department
- Conducted PCR and Rapid Antigen testing adhering to infection control and hospital protocols to ensure patient safety
- Updated and maintained accurate patient demographic and clinical information, supporting efficient patient care
- Entered and updated patient data using hospital systems including EDIS, iPM, and EMR
- Provided responsive support to patients and families in waiting area, addressing enquiries and enhancing their experience
Mail Officer
Australia Post
Melbourne , Vic
01.2021 - 12.2021
- Organized and delivered incoming and outgoing mail in a timely manner to ensure smooth office operations.
- Delivered administrative support by addressing telephone enquiries and managing general office tasks to facilitate efficient operations
- Ensured accuracy of records and timely updates to databases following organizational procedures for effective information management
- Executed document scanning and filing to enhance record management processes and improve workflow efficiency
Cashier
Degani Café
Broadmeadows, Australia
01.2020 - 12.2021
- Delivered friendly, efficient customer service, enhancing customer experience in fast-paced café
- Processed cash and EFTPOS transactions for customer purchases, ensuring accurate and timely service
- Took food and beverage orders while supporting café operations
Manager
Alamera's Lebanese bakery
Reservoir, Australia
01.2019 - 12.2021
- Led and coordinated team of six staff to ensure efficient daily operations and maintain service quality
- Managed rostering, delegated tasks, and upheld workplace presentation and hygiene standards
- Provided exceptional customer service in fast-paced bakery environment, enhancing customer satisfaction
Education
Certificate III - Pathology Collection
Institute of Health and Nursing
CBD07-2023
Bachelor of Biomedical Science - Infection and Immunity
Deakin University
Burwood07-2023
VCE - Victorian Certificate of Education
Antonine College
Pascoe Vale South, VIC11-2019
Master of Physiotherapy Practice - Allied Health
La Trobe University
Melbourne, VIC03-2026
Skills
- Patient communication
- Rehabilitation and therapy support
- Gym and exercise supervision
- Appointment scheduling and coordination
- Accurate records and documentation
- Healthcare software and Microsoft Office
- Basic patient assessment support
- High-volume customer service
- Teamwork and collaboration
- Strong time management and organisation
- Infection control and safety awareness
Extracurricular Activities
Volunteered with Whittlesea Community Connections (2019–2021) providing interpreting and settlement support to newly arrived migrants, assisting with healthcare, insurance and Centrelink enquiries, and helping organise community activities and excursions. Also volunteered at Little Sisters of the Poor Aged Care (2018), supporting staff with resident care, engagement activities, and maintaining a safe and supportive environment.
Laboratory And Research Skills
Experienced in a range of laboratory and biomedical research techniques including PCR, DNA isolation and cloning, Southern and Western blotting, ELISA, immunohistochemistry, and aseptic bacterial culture procedures. Skilled in conducting literature reviews, analysing and recording experimental data, creating standard curves using Microsoft Excel, and preparing scientific reports to present research findings.
Professional Development
- HLTAID012, Provided First Aid in an education and care setting, 06/2022
- HLTAID011, Provided First Aid, 06/2022
- HLTAID010, Provided basic emergency life support, 06/2022
- HLTAID009, Provided cardiopulmonary resuscitation, 06/2022
- Infection Control Training, Department of Health, Online, 06/2022
- Laboratory Safety Induction Program, Deakin University, Burwood, 03/2020
Timeline
Allied Health Assistant
Soaring Health
01.2026 - Current
Senior Administrator
Soaring Health
03.2023 - 01.2026
Disability Support Worker
Tree of Care
01.2022 - 12.2022
Non-Clinical Ward Assistant – Emergency Department
Northern Health
01.2021 - 01.2022
Mail Officer
Australia Post
01.2021 - 12.2021
Cashier
Degani Café
01.2020 - 12.2021
Manager
Alamera's Lebanese bakery
01.2019 - 12.2021
Certificate III - Pathology Collection
Institute of Health and Nursing
Bachelor of Biomedical Science - Infection and Immunity
Deakin University
VCE - Victorian Certificate of Education
Antonine College
Master of Physiotherapy Practice - Allied Health
La Trobe University