Simon Amani

• Transferring information off the RTOA daily and communicating train routes and departure and arrival times to staff and customers in the Brisbane CBD stations via the radio and public announcements.
• Working both autonomously as well as a part of a team to deliver accurate and efficient information to both staff and customers via tele communications with various parties including Controllers and CCO's from the RMC.
• Daily extensive use of ZETRON for communication with train crew to provide a safe and efficient experience to customers requiring assistance.

• Communicated with coworkers and managers about completed duties.
• Performed cleaning and maintenance duties as directed.
• Greeted guests with warmth and professionalism for friendly, helpful service.
• Completed sweeping, mopping, and window-cleaning.

Utilised and drove machinery in a safely manner on tarmac in and around aircraft.

Worked as part of a team to service the loading and unloading of baggage and freight from aircrafts.

• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Prepared meals from scratch using authentic, popular recipes to generate repeat business.
• Trained kitchen staff to perform various preparation tasks under pressure.