Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Simon Amani

Upper Coomera,QLD

Summary

Composed Communications Dispatcher manages multiple tasks simultaneously. Bilingual professional with extensive computer skills and training to handle stressful calls and determine appropriate resources for dispatch.

Overview

14
14
years of professional experience

Work History

Station Customer Communications Officer

Queensland Rail
07.2022 - Current
  • Transferring information off the RTOA daily and communicating train routes and departure and arrival times to staff and customers in the Brisbane CBD stations via the radio and public announcements.
  • Working both autonomously as well as a part of a team to deliver accurate and efficient information to both staff and customers via tele communications with various parties including Controllers and CCO's from the RMC.
  • Daily extensive use of ZETRON for communication with train crew to provide a safe and efficient experience to customers requiring assistance.

Station Porter

Queensland Rail
10.2022 - 10.2022
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.

Pit Crew Operator

Virgin Australia
02.2019 - 02.2022

Utilised and drove machinery in a safely manner on tarmac in and around aircraft.


Worked as part of a team to service the loading and unloading of baggage and freight from aircrafts.


Safety and Security Officer

Star Treasury Brisbane
04.2013 - 10.2021
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Bar Manager

Nectar Bar
Auckland
11.2011 - 08.2012
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.

Chef

Vivace
Auckland
11.2009 - 02.2012
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Education

High School Diploma -

Liston College
Auckland, New Zealand
1998

Skills

  • Strategy Development
  • Referral Network
  • Digital Communications
  • Service Delivery
  • Verbal and Written Communication
  • Emergency Call Response
  • Administrative Support
  • Problem-Solving Skills
  • Internal and External Communications
  • Internal Communications
  • Articulate Communication Skills
  • Interactive Media
  • Report Writing

Additional Information

Contribute sports articles to the '"Weswes network'" website. A Pop culture sports, movies , television and music website from a Pacifika perspective

Languages

Samoan
Native or Bilingual

Timeline

Station Porter

Queensland Rail
10.2022 - 10.2022

Station Customer Communications Officer

Queensland Rail
07.2022 - Current

Pit Crew Operator

Virgin Australia
02.2019 - 02.2022

Safety and Security Officer

Star Treasury Brisbane
04.2013 - 10.2021

Bar Manager

Nectar Bar
11.2011 - 08.2012

Chef

Vivace
11.2009 - 02.2012

High School Diploma -

Liston College
Simon Amani