Simon Rhee
Brisbane,QLD
Summary
As a former Police Constable with four years of seasoned experience in both frontline and Community liaison officer roles within the New Zealand Police force, my primary area of professional proficiency entails fostering positive connections with individuals and businesses alike. My proven record of exceptional client service delivery and effective rapport-building skills speaks to my unwavering commitment to helping and supporting communities under my purview.
Overview
13
13
years of professional experience
Work History
Police Constable
New Zealand Police
04.2019 - 02.2023
- Protected life and property through enforcement of regulations and laws.
- Confronted and resolved emergency and non-emergency situations.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Sorted, organized, and eliminated tips on daily basis to keep open investigations moving forward.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Investigated complaints brought by members of community by conducting interviews and compiling evidence.
Security Officer
Sky City Casino & Hotel
02.2018 - 07.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Investigated suspicious activities and persons to maintain security of premises.
Customer Service
-
02.2010 - 11.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Diploma - Chinese Mandarin
Auckland University of Technology
Auckland, New Zealand08.2012
High School Diploma -
Orewa College
Auckland, New Zealand11.2010
Skills
- Client Relationships
- Evidence Collection and Evaluation
- Maintaining relationships with business owners
- Able to speak 3 languages
- Self motivated
- Procedures Compliance
- Able to work in a team enviroment
- Problem-Solving
- English
- Korean
- Mandarin (Chinese)
Languages
English
Full Professional
Korean
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Police Constable
New Zealand Police
04.2019 - 02.2023
Security Officer
Sky City Casino & Hotel
02.2018 - 07.2019
Customer Service
-
02.2010 - 11.2016
Diploma - Chinese Mandarin
Auckland University of Technology
High School Diploma -
Orewa College
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