Simone Collins
Ballarat North,Victoria
Summary
Personable Nutrition and Fitness Coach, skilled in developing and executing health education plans to improve outcomes. Leverages in-depth knowledge of nutrition, movement and health conditions to guide clients in building better habits to foster new results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Reformer Pilates Instructor
Pilates Fit Plus
Ballarat, VIC
07.2023 - Current
- Maintained a clean and organized studio space, ensuring a safe environment for all participants.
- Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
- Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
- Contributed to studio''s revenue growth by promoting private lessons and package deals.
- Educated clients on the principles of Pilates, fostering a deeper understanding of the practice.
- Developed strong relationships with clients, resulting in high retention rates and referrals.
- Enhanced mind-body connection for clients through focused breathing techniques and meditation practices.
- Collaborated with fellow instructors to develop new class offerings, attracting diverse clientele.
- Boosted client satisfaction with personalized attention and adjustments during sessions.
- Established a welcoming atmosphere in the studio, encouraging camaraderie among members and staff alike.
- Used music to motivate and energize classes.
- Utilized effective record-keeping system for tracking customer information.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Promoted safe and inclusive environment for club clients and members.
Case Manager - Compliance Officer
Berry Street Victoria
Ballarat Victoria
07.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Prepared and submitted regulatory filings in timely manner.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
Case Support Worker
Berry Street
11.2020 - 07.2021
- Performed various clerical tasks, including making phone calls, replying to emails and data entry
- Stayed up to date on relevant processes and compliance standards for optimal oversight
- Assisted social workers with building, coordinating and leading programs delivering high-quality support
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Obtained scanned records and uploaded to database
- Followed strict policies and procedures to maintain client confidentiality and keep data private
- Maintained updated progress notes and case record, and documented children's progress in recreational activities, treatment plans, and education
- Liaised between individuals, families and service providers to best manage treatment services
- Monitored and documented status updates on health and wellbeing of each child under care or assessment
- Recorded comprehensive case notes and documentation
Assistant Property Manager
PRD Nationwide
08.2019 - 11.2020
- Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants
- Explained policies and procedures to tenants and enforced all rules
- Handled resident complaints and expedited all maintenance requests
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
- Kept records of all correspondence with owners, trades and tenants
- Inspected properties regularly to identify deficiencies and schedule repairs
- Checked common areas regularly to keep neat, clean and free of debris
- Created and updated marketing materials for properties
- Updated tenant information to keep current in housing database
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Conducted tours of vacancies with prospective tenants
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
- Coordinated maintenance and repair requests and contacted contractors for quotes as required
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements
Property Manager
Ballarat Property Group
04.2018 - 08.2019
- Handled resident complaints and expedited all maintenance requests
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental
- Inspected properties regularly to identify deficiencies and schedule repairs
- Educated clients on lease and rental agreements
- Updated and maintained rental agreement files and documents
- Answered telephones to assist customers and resolve issues
- Collected payment by processing credit card transactions
- Explained policies and reviewed documentation to obtain signatures
- Updated tenant and property information to keep current in housing database
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Contacted customers and billing parties about overdue rentals and requested expected date of return
- Assisted property owners in locating tenants to rent available space
- Drafting Rental Agreements
- Lodging BONDs with the RTBA
- Reviewed completed applications and assessed household information against property history and tenant databases
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Entered property data into PriceFinder and similar computer system and checked values against similar properties
- Represented owners at VCAT
- Submitting notices and applications as required by regulations
Fitness Coach/Small Group Instructor
Fernwood Gym
04.2017 - 06.2018
- Led, instructed and motivated individuals during training activities, including cardiovascular exercise, strength training and stretching
- Guided clients in safe exercise, taking into account individualized physical limitations
- Created fitness routines to motivate clients to remain in wellness programs
- Watched clients during exercises and assisted with exercises
- Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals
- Successfully completed training initiatives, increasing customer loyalty
- Prepared teaching area for each class and returned all equipment to storage after classes
- Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals
- Devised new programs and monitored client progress
- Re-racked weights and maintained neat, organized and clean club
- Informed clients through effective presentations regarding healthcare and benefits of services
- Administered various fitness assessments to measure client progress
- Worked with clients to set goals and track individual fitness progress and changes
- Provided thorough instruction on safe and correct equipment use
- Coached individuals and groups regarding successful exercise strategies and making healthy lifestyle choices
- Monitored form and technique in group environments to ensure safety of individuals
- Designed each class content and delivery methods to match skill levels of all participants and keep student interest high
- Promoted health and wellness to class members by encouraging sustainable habits and consistency
- Offered fitness advice and inspiration during coordinated class events for club members
- Motivated clients to participate in gym fitness activities and group classes
- Recruited fitness club patrons to participate in challenge and group events
- Assessed client nutrition goals, progress and challenges to offer further assistance in meeting personal goals
Property Manager
Professionals Real Estate
04.2016 - 07.2017
- Handled resident complaints and expedited all maintenance requests
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental
- Inspected properties regularly to identify deficiencies and schedule repairs
- Educated clients on lease and rental agreements
- Updated and maintained rental agreement files and documents
- Answered telephones to assist customers and resolve issues
- Collected payment by processing credit card transactions
- Explained policies and reviewed documentation to obtain signatures
- Updated tenant and property information to keep current in housing database
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Contacted customers and billing parties about overdue rentals and requested expected date of return
- Assisted property owners in locating tenants to rent available space
- Drafting Rental Agreements
- Lodging BONDs with the RTBA
- Reviewed completed applications and assessed household information against property history and tenant databases
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Entered property data into PriceFinder and similar computer system and checked values against similar properties
- Represented owners at VCAT
- Submitting notices and applications as required by regulations
Assistant Property Manager
Barry Plant
08.2015 - 03.2016
- Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants
- Explained policies and procedures to tenants and enforced all rules
- Handled resident complaints and expedited all maintenance requests
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
- Kept records of all correspondence with owners, trades and tenants
- Inspected properties regularly to identify deficiencies and schedule repairs
- Checked common areas regularly to keep neat, clean and free of debris
- Created and updated marketing materials for properties
- Updated tenant information to keep current in housing database
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Conducted tours of vacancies with prospective tenants
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
- Coordinated maintenance and repair requests and contacted contractors for quotes as required
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements
Education
Certificate IV in Fitness -
Australian Institute of Personal Trainers
HP2 - Clinical Nutrition - Clinical Nutrition
The Holistic Performance Institute
New Zealand12.2024
Certificate in Applied Sports Nutrition - Nutrition
Sports Nutrition Association
Gold Coast, QLD08.2023
Reformer Pilates Certification - Health And Fitness
Barre Body
Sydney, NSW07.2023
Diploma of Health Science - Nutrition - Nutrition
Endeavour College of Natural Health
Melbourne, VIC08.2022
Certificate IV in Fitness -
Australian Institute of Personal Trainers
2017
Skills
- Nutrition knowledge
- Adaptability to Change
- Meal Planning
- Sports nutrition
- Micro Tracking
- Macro Tracking
- Nutrient Timing
- Nutrition counselling
- Continuing Education Commitment
- Multicultural Competence
- Goal Setting Assistance
- Ethical practice standards
- Advocacy experience
- Interpersonal abilities
- Interdisciplinary teamwork
- Problem resolution
- Organizational skills
- Leadership
- Transcription and dictation
- Life skills development
Certification
- HLTAIN003 - Provide First Aid
- HLTAIN001 - Provide Cardiopulmonary Resuscitation
References
- TBA
Timeline
Reformer Pilates Instructor
Pilates Fit Plus
07.2023 - Current
Case Manager - Compliance Officer
Berry Street Victoria
07.2021 - Current
Case Support Worker
Berry Street
11.2020 - 07.2021
Assistant Property Manager
PRD Nationwide
08.2019 - 11.2020
Property Manager
Ballarat Property Group
04.2018 - 08.2019
Fitness Coach/Small Group Instructor
Fernwood Gym
04.2017 - 06.2018
Property Manager
Professionals Real Estate
04.2016 - 07.2017
Assistant Property Manager
Barry Plant
08.2015 - 03.2016
Certificate IV in Fitness -
Australian Institute of Personal Trainers
HP2 - Clinical Nutrition - Clinical Nutrition
The Holistic Performance Institute
Certificate in Applied Sports Nutrition - Nutrition
Sports Nutrition Association
Reformer Pilates Certification - Health And Fitness
Barre Body
Diploma of Health Science - Nutrition - Nutrition
Endeavour College of Natural Health
Certificate IV in Fitness -
Australian Institute of Personal Trainers