Simone Little
Castlemaine,VIC
Summary
Food Assistant with 23 years of customer service, food handling experience, and hospital hotel service duties. Checks menu items and orders, playing key role in quality and timely food delivery. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions and patient special needs according to facility signage.
Professional, courteous and calm and capable of managing in a fast paced health care environment according to meal and refreshment timetables.
Overview
2
2
years of professional experience
Work History
Food Services Assistant
Spotless/Bendigo Base Hospital
12.2021 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Carefully identified special signage for patient fluid and solid intake, recognizing allergy alerts, nil by mouth, fluids only or Fasting patient or soft diet requirements.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Delivered orders on trays for dine-in orders.
- Offered information on menu items, garnishes and preparation methods to support patients special needs.
- Understands the specialised requirements for infection control and isolation patients.
- Developed and maintained positive relationships with patients to enhance service.
- Learned other teammates' work tasks to train as backup.
Education
Some College (No Degree) - Certificate 3 Equivalent
Patient Services Assistant Certificate,
Carshalton House, Aged Care, Bendigo. April 2000.Skills
- Ability to work to a strict timetable to supply patient food service needs Efficient use of time according to patient needs
- Ability to identify & adjust patient special needs according to dietary guidelines signage
- Provide a supportive caring focus for patient and staff communications
- Recognizes professional boundaries and adheres to policies and procedures within the fast paced workplace environment
- Is enthusiastic, adaptable and courteous
- Recognizes Portion Standards
- Manages Special Requests
- FIFO Procedures followed when restocking refrigerators and shelves
- CoVid-19 Safety Protocols Education and Experience
- Attentive Service
Additional Information
Employment History
2019-2017 Bendigo Base Hospital.
Porter Duties, responsible for transporting patients to Radiology, Emergency, Theatres, on Admission and for Day Surgery.
Safe management of patients and risk identification, acute hospital environment.
2017. Casual Cleaning. Including work for Ambulance Victoria, Offices in Bendigo area.
2016-2003. St John of God Private Hospital, Bendigo.
General orderly, Housekeeping and Patient Service Assistant duties. Multiple tasks, ward based, reporting to Hotel Services.
2003. Australian Home Care Bendigo. Personal Support Worker, providing in house support for elderly and rehabilitation clients.
2003 -2000. City of Bendigo. Personal Care and Home Help Services.
Referees
Ms Jennifer Howe. Retired After Hours Coordinator, St John of God Hospital Bendigo. m. 0408599801
Mrs Anne Zuppulla. Retired After Hours Coordinator, St John of God Hospital Bendigo. m.0439326665
Timeline
Food Services Assistant
Spotless/Bendigo Base Hospital
12.2021 - Current
Some College (No Degree) - Certificate 3 Equivalent
Patient Services Assistant Certificate,
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