Simone Turnbull
Armstrong Creek
Summary
Professional with high standards and results-driven mindset seeking in the Offender Management role. Comprehensive experience in case management, ready for new challenge. Equipped with strong skills in leadership, quality assurance systems for risk assessment, providing best practice interventions to reduce re-offending. Strong focus on rehabilitation, team collaboration and achieving goals, ensuring adaptability to changing requirements. Known for analytical thinking, problem-solving, team collaboration and adaptability. Strong communicator with focus on integrity and accountability.
Overview
12
12
years of professional experience
Work History
Offender Management Officer
Karreenga/Marngoneet Correctional Centre
09.2013 - Current
- In this time, acted in role of Offender Management Supervisor for 12-month period
- Prior to Offender Management role, Prison Officer since 2013
- Mentor and train new staff and existing staff in case management practices, develop and improve processes in line with Offender Management Framework /Correctional Practice Framework
- Identify and facilitate professional development and training opportunities for staff, participate in a multi-disciplinary team to support and enhance Corrections Victoria Vision statement " Safer Prisons, Safer People, Safer Communities and to perform duties as directed in accordance with the Local Operating Procedures
- Understanding of Motivational Interviewing and cognitive interviewing techniques
- Support Case Management Review Committees, to give multidisciplinary team approach to review a prisoners’ classification, placement, sentence/local plan, monitor goals and resolve concerns and request of the prisoner based on level of risks and needs of prisoner and addressing high risk areas to address offending behaviours
- Strengths based approach, identifying client centred transition process regarding prison to community on Parole, Community Correction Order, Post Sentence Order, Straight Release, with emphasis on community safety and training staff on best practice to ensure transition supports are utilized accordingly
- With closely with internal/external stakeholders to support prisoners’ service pathways, reintegration related programs to prepare and support rehabilitation of prisoners
- Participate in quarterly forums with all departmental staff in Offender Management with prisons across the state, share ideas and best practice, identifying gap areas and receive training packages to present at location
- Manage a case load complex offenders with mental health, disabilities, cultural and special needs and actively support these men in custody at vary stages of their sentence through person centered case planning throughout their journey, achieved through holistic approach with services and providers both internal and external and ensure communication is effective and understood to ensure person in custody has best chance to rehabilitate themselves and lead crime free life post release
- Create monthly and quarterly reports, collecting data, identifying gap areas and provide advise to leadership team on best practice to improve case management and training presentations in areas of need
- Put together training packages on service areas of prison to educate staff based on Level of Service, Risk, Need on offender’s high-risk areas which considers age, gender, culture
- Contribute to promoting positive culture change within Karreenga prison
- Provide mentoring and delivery feedback to prison supervisors in provision of support and direction around Case Management Review Committees
- Implement case plans and interventions to address areas of offending behaviours in line with Offender Management Framework
- Utilize CBT (Cognitive Behaviour Therapy) assessment and incorporate in case plan
- Provide in depth training to staff around LSRN & R (Level of Service, Risk, Need & Responsivity) and how to implement this into Local Case Plan and how to best manage and put interventions in place to address high areas and refer to service areas of prison for program participation
- Support the achievement of required Service Delivery Outcomes including SDO23 Case Management by providing feedback form monthly reviews and encouraging Supervisors and SPO’s to audit files and assist case managers to achieve the standard required
Transitional Officer
Judy Lazarus Transitional Centre
12.2020 - 04.2021
- Case Manage offenders nearing end of their sentence with significant transitional needs
- JLTC is a 25-bed facility that is a designed to target intervention and reduce re-offending
- Prisoners are nearing the end of their sentences and granted permits to access the community on daily basis to pursue their agreed transitional goals
- Through permit activities and intensive case management, individuals are assisted to develop the knowledge, experience, strengths, supports and relationships to aid effective reintegration into the community
- JLTC supports education, training, employment, stable accommodation, improving family ties
- Permit activities are closely monitored, compliance with itineraries is checked daily and subject to breath testing, urine testing and monthly risk assessment process
- Extensive case management of the offender, create a positive culture and environment to support behaviour change
- On daily basis demonstrate motivational interviewing spirit, style and skills and apply strength-based case management practices
- Build strong links and effectively communicate with a range of stakeholders including community services, agencies, and Offender’ family / supports
Case Manager/Specialist Case Manager
Geelong Community Corrections
06.2019 - 05.2020
- Demonstrate my skills for the successful implementation of order requirements, assessing risk and planning supervision using the Level of Service Risk Needs Responsivity model
- Developing pragmatic case plans, and assisting offenders to discuss criminogenic needs with the goal to encourage a desistance from criminal behavior and increase community safety
- Sound understanding of Motivational Interviewing techniques, understanding of Positive Psychology approaches, modelling pro-social behavior
- Build rapport with offenders whilst maintaining the ability to act assertively and decisively
- Complete administrative tasks to a high standard including day to day record keeping, Detailed report writing and completion of other standard documents, prepare breach reports, charge and summons and attend court when required
- Case Manage highest priority sex and violent sex offenders under correctional supervision using best practice case management principles
- Implementation of order requirements, assessing their needs and the goal to encourage a desistance from criminal behavior and increase community safety
- Establish goals, case plans, objectives within supervision to form Individual Management Plans
- Complete parole suitability assessments and understand the Draor Case Management Model
- Conduct home visits
- Apply Electronic Monitoring Bracelets
- Participate in case conferences with Post Sentence Branch on progress and external agency committees to provide update on Offender’s progress
- Produce high quality reports to external, internal stakeholders, including complex correspondence and briefings to Post Sentence Authority
Prison Officer
Marngoneet Correctional Centre
09.2013 - 05.2020
- Prison Officer for six years prior to Offender Management ongoing position
- Day to day tasks included searches and observe prisoner behavior, respond to incidents, prepare incident reports, risk assessments, prepare permits for hospital escorts and have a good understanding of Local Operating Procedures
- Perform tasks such as quality case management to rehabilitate prisoners, recommend programs to assist with offending behaviours, prepare them for release, attend to prisoner enquiries and promote good behavior
- During this period, acting in Offender Management Role when required
- Manage a case load of 10 offenders
Assistant Manager- Sentence Management Division
Ravenhall Statewide Building
03.2018 - 06.2018
- Responsible for guiding the journey of offenders across the period of their sentence
- Perform duties in managerial role to classify prisoners to various prison locations across the state, manage and review prisoners, to assist with their transitional needs, make decisions based on their behaviours, length of sentence and criminal history
- Responsible for vacancy management, placement, and classification of prisoners (male and female) across both public and private prisons in Victoria and to match prisoners to correctional resources with the objective of placing and managing prisoners appropriately
- Balancing security, management and needs of the prisoners, the community need for protection and efficient and effective operation of the correctional system
- Liaise with Operations Manager and Supervisors at location to determine prisoner’s behavior and needs, to make decisions best suited to classify prisoners
- Respond to Case Management Review Committees from location to re-class prisoners to assist with their transitional needs
Education
Cert III in Correctional Practice -
01.2016
Cert IV in Correctional Practice -
2026
Senior Leadership Program -
01.2025
Leadership & Change -
10.2021
Motivational Interviewing Techniques -
07.2021
Foundations Training 1 & 2 Case Management -
Geelong Community Corrections
01.2019
Motivational & Cognitive Interviewing Training -
Geelong Community Corrections
01.2019
Family Violence Training -
Geelong Community Corrections
01.2019
The effects of ICE, Drug and Alcohol Training -
Geelong Community Corrections
01.2019
Skills
- Microsoft 365
- HPE Records Manager
- Level of Service Risk Need Assessment Tool
- Organizational development
- Team collaboration
- Report writing
- Mentor
- Cultural awareness
- Time management
- Multitasking Abilities
- Excellent communication
- Adaptability and flexibility
Living our Guiding Principles Award
- Monthly Award, 06/2024
- Quarterly Award, 09/2024
Values & Behaviours - Serve the Community, Work Together, Act with Integrity, Respect other people, Make it Happen, Multidisciplinary Collaboration.
Always willing to assist, educate, encourage and most important smile
Invested in supporting staff and showing how quality case work can make a positive difference to the people in our care
Shows patience in her approach towards staff who often struggle with the demands of producing quality case work and works with staff to achieve common goals
Referees
Upon Request
Timeline
Transitional Officer
Judy Lazarus Transitional Centre
12.2020 - 04.2021
Case Manager/Specialist Case Manager
Geelong Community Corrections
06.2019 - 05.2020
Assistant Manager- Sentence Management Division
Ravenhall Statewide Building
03.2018 - 06.2018
Offender Management Officer
Karreenga/Marngoneet Correctional Centre
09.2013 - Current
Prison Officer
Marngoneet Correctional Centre
09.2013 - 05.2020
Senior Leadership Program -
Leadership & Change -
Motivational Interviewing Techniques -
Foundations Training 1 & 2 Case Management -
Geelong Community Corrections
Motivational & Cognitive Interviewing Training -
Geelong Community Corrections
Family Violence Training -
Geelong Community Corrections
The effects of ICE, Drug and Alcohol Training -
Geelong Community Corrections
Cert III in Correctional Practice -
Cert IV in Correctional Practice -
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